Licensing & Compliance Analyst I

Florida; Tallahassee (FL); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off and holidays

Retirement plans

Deferred compensation

Life insurance

Tuition waivers

Job summary

The Florida Gaming Control Commission in Tallahassee is seeking an Operations Analyst I to review and process occupational license applications for gaming activities. You will assist with licensing actions, identify deficiencies, and prepare checklists to ensure all requirements are met, while coordinating with FDLE for criminal history checks.

The role requires strong office skills, teamwork, and the ability to work independently.

Qualifications

• Must have general knowledge of office methods, filing, telephone techniques, and office equipment.
• Strong command of English usage, spelling, grammar, and punctuation.
• Ability to work in a team environment and to work independently with strong work ethic and self-motivation.
• Three years of administrative or clerical experience, or an associate’s degree with one year of administrative experience.

Responsibilities

• Review occupational license applications related to gaming activities regulated by FGCC.
• Process licensing actions in the database to issue licenses for eligible applicants.
• Identify deficient applications and notify applicants of errors within 30 days.
• Create checklists to ensure all requirements are met.
• Retrieve criminal history reports and match with applications to determine additional documentation.
• Answer public inquiries regarding licensing laws, rules, and procedures.
• Respond to customer inquiries via email, telephone, and other channels.
• Assist with scanning fingerprint cards for electronic submission to FDLE.
• Assist with scanning and indexing documents into OnBase.
• Respond to questions from field staff and the public regarding licensing.
• Perform special projects and other duties assigned by Licensing Administrator or Chief of Operations.

Skills

Office administration

Communication skills

Teamwork

Self-motivation

Attention to detail

Education

Associate degree + 1 year experience

Tools

OnBase imaging system

Job description

The Florida Gaming Control Commission in Tallahassee is seeking an Operations Analyst I to review and process occupational license applications for gaming activities. You will assist with licensing actions, identify deficiencies, and prepare checklists to ensure all requirements are met, while coordinating with FDLE for criminal history checks.

The role requires strong office skills, teamwork, and the ability to work independently.