Operations Analyst, Hawaii

Trusted Concepts, Inc.; Hawaii; Hybrid; USD 150,000 - 185,000; Full time

Job summary

Two Six Technologies is seeking an experienced Analyst to join our Customer Success team at Camp Smith, Hawaii. You will serve as an operational SME, integrating Sentr capabilities into plans for military and interagency partners, with hybrid onsite/remote work and a Top Secret clearance with SCI Eligibility; polygraph preferred.

You will collaborate with technical and government customers, draft strategic documents, brief senior leaders, and help drive adoption of our information-advantage

Qualifications

• Seven or more years of experience with government customers in national security and information domains.
• Strong written and verbal communication skills.
• Ability to operate independently and learn new technologies.

Responsibilities

• Accelerate decision velocity and identify opportunities for customers.
• Integrate Two Six products into operational plans for military and interagency partners.
• Draft high-level strategic documents and brief senior leaders.
• Build relationships with customers and expand Two Six presence.

Skills

Top Secret clearance with SCI

Strong communication

Excellent analytic skills

Self-starter / independent

Collaborative across teams

Experience with government customers

Education

Bachelor's Degree or equivalent

Job description

At Two Six Technologies, we build, deploy, and implement innovative products that solve the world’s most complex challenges today. Through unrivaled collaboration and unwavering trust, we push the boundaries of what’s possible to empower our team and support our customers in building a safer global future.

Overview Of Opportunity

Two Six Technologies is seeking a talented Analyst to join Two Six Technologies to help us create Information Advantage for our customers in the US Government. The successful candidate will have an analytic mind, passion for problem solving and customer interaction, and dedication to mission. This position will be onsite at Camp Smith, Hawaii. This position requires less than 20% CONUS and OCONUS travel. At Two Six Technologies, we strive to solve problems collaboratively, innovate and respond to feedback, and include, thank, celebrate, and be kind to our team members. As a valued team member, you will be surrounded by and expected to embody these values, working on your own and with your colleagues to find creative solutions and tackle challenging problems with cutting-edge technology.

This role is an Operations Analyst to join our Customer Success team. In this role, you will serve as a key customer-facing operational SME integrating Two Six products and capabilities into operational plans for military and interagency partners. You will leverage a deep understanding of the technology to deploy, integrate, and maintain the underlying architecture and technical implementation of the Sentr capabilities. This is primarily a hybrid position in the Camp Smith / Honolulu, HI area with a requirement for both onsite with the customer and remote work in support of Two Six Technologies strategic growth. The work requires an Active Top Secret Clearance with SCI Eligibility (Polygraph preferred). The candidate must be local to Camp Smith, Hawaii, and willing to work up to 4 days per week at the customer site.

What You Will Do

• Customer Success: Accelerate decision velocity to identify opportunities, isolate narrative vulnerabilities, optimize target acquisition, and orchestrate immediate campaign deployment from the headquarters.
• Understand the Information Environment: Isolate narrative vulnerabilities and plan information operations. Leverage Two Six products driven by agentic AI and an enriched data architecture to provide insight to customers on opportunities in the non-kinetic space.
• Strategic Coordination: Act as the primary liaison between technical development teams and operational commanders to ensure capabilities match tactical and strategic mission objectives.
• Targeting & Capability Integration: Evaluate adversary vulnerabilities and friendly capability sets to advise leadership on optimal operational timing, risk mitigation, and target selection.
• Briefings & Strategy: Draft high-level strategic documents and present operational plans to senior military leadership, government agencies, and coalition partners.
• Customer Relationships: Represent and promote Two Six Technologies in customer engagements and explore expansion opportunities. This includes building relationships with adjacent customers to:
  • Understand their requirements;
  • Understand how our product and service offerings can meet those requirements;
  • Grow the Two Six presence in the customer arena.

What You Will Need

• Seven (7) years of experience working directly with government customers in the national security space, and the information domain space.
• A Bachelor's Degree or equivalent work experience.
• An active Top Secret (TS) clearance with SCI Eligibility; ability to obtain and maintain a polygraph.
• Knowledge of technologies and data used in the information advantage domain, including any of the following: PAI, data collection and analytics, natural language processing, AI, including machine learning, ad tech, mobile technology, and/or telecommunications.
• Excellence in communicating, including written and verbal.
• Ability to collaborate across teams, especially within a distributed team.
• Ability and willingness to learn new things, particularly new technology.
• Ability to operate independently. A self-starter.
• Excellent analytic skills.
• Ability to combine quantitative and qualitative analysis to generate insight.

What We’d Love You To Have

• Experience in the information advantage domain, including best tradecraft practices.
• Experience providing mission support through product licenses, not just services.

Security Clearance

• Active Top Secret (TS) clearance with SCI Eligibility; ability to obtain and maintain a polygraph.

Two Six Technologies is committed to providing competitive and comprehensive compensation packages that reflect the value we place on our employees and their contributions. We believe in rewarding skills, experience, and performance. Our offerings include but are not limited to, medical, dental, and vision insurance, life and disability insurance, retirement benefits, paid leave, tuition assistance and professional development.

The projected salary range listed for this position is annualized. This is a general guideline and not a guarantee of salary. Salary is one component of our total compensation package and the specific salary offered is determined by various factors, including, but not limited to education, experience, knowledge, skills, geographic location, as well as contract specific affordability and organizational requirements.

Salary Range

$150,000 - $185,000 USD

Two Six Technologies is an Equal Opportunity Employer and does not discriminate in employment opportunities or practices based on race (including traits historically associated with race, such as hair texture, hair type and protective hair styles (e.g., braids, twists, locs and twists)), color, religion, national origin, sex (including pregnancy, childbirth or related medical conditions and lactation), sexual orientation, gender identity or expression, age (40 and over), marital status, disability, genetic information, and protected veteran status or any other characteristic protected by applicable federal, state, or local law. For more information review the Two Six Technologies Equal Employment Opportunity and Aff.

Additionally, please be advised that this business uses E-Verify in its hiring practices.

By submitting the following application, I hereby certify that to the best of my knowledge, the information provided is true and accurate.