Technical Operations Engineer

Trusted Concepts, Inc.; Herndon (VA); On-site; USD 110,000 - 180,000; Full time

Job summary

Two Six Technologies in the DMV area is seeking a highly skilled Technical Operations Engineer to serve as a technical SME for government customers and military partners. The role requires an active Top Secret clearance and local residency with willingness to work up to five days weekly at U.S.

Gov facilities or the Two Six Herndon facility. The incumbent will deploy and operate warfighting solutions, develop data visualizations via SQL, preprocess data with Python, and support on-site

Qualifications

• 5+ years of SQL for data processing and visualization.
• 2+ years of Kubernetes experience.
• Experience with scripting using Python, or similar dynamic languages.
• Experience deploying, managing, troubleshooting servers on secure networks.
• Strong knowledge of cybersecurity tools and practices, specifically in a government or military context.
• Demonstrated success in problem-solving and diagnostics.
• Strong communication and customer service skills.
• Proven project management skills, including tracking milestones.
• Willingness to travel greater than 15%.
• Current Top Secret Clearance with ability to obtain SCI.

Responsibilities

• Utilize SQL to develop custom data visualizations to support mission requirements.
• Receive, analyze, preprocess, and ingest data into the product data model using Python.
• Deploy, configure, and administer product servers on unclassified and classified networks.
• Provide on-site customer support, diagnostics, and repair of systems.
• Establish, measure, and achieve customer metrics and satisfaction.
• Communicate client feature requests to project teams.

Skills

SQL

Kubernetes

Python

Server deployment

Cybersecurity

Project management

Travel willingness

Top Secret Clearance

Tools

Kubernetes

Rancher

Argo CD

Harbor

Docker

AWS

Linux

Job description

At Two Six Technologies, we build, deploy, and implement innovative products that solve the world’s most complex challenges today. Through unrivaled collaboration and unwavering trust, we push the boundaries of what’s possible to empower our team and support our customers in building a safer global future.

Overview Of Opportunity

Two Six Technologies is seeking a highly skilled Technical Operations Engineer to serve as a technical subject matter expert for our government customers and the military community in the Indo-Pacific region. This role requires a combination of technical expertise and customer interaction to ensure the successful deployment and operation of our developed warfighting solutions.

This is an opportunity to work with a team of talented and motivated engineers and to make critical contributions to projects that impact our nation and our nation’s warfighters. The work requires that the selected candidate hold an Active Top Secret Clearance. In addition, the selected candidate will be required to be local to the DMV area and be willing to work up to 5 days/week at U.S. Gov facility and/or Two Six Herndon facility.

Responsibilities

• Utilize SQL to develop custom data visualizations to support mission requirements.
• Receive, analyze, preprocess, and ingest data into the product data model leveraging Python.
• Deploy, configure, and administer product servers on unclassified and classified networks in support of customer requirements.
• Provide customer support through the performance of on-site installation, oversee any necessary diagnoses, troubleshooting, service, and repair of systems.
• Participate in the establishment, measurement, and achievement of customer metrics
• Understand and communicate client feature requests to project engineering teams and project support personnel
• Participate in the establishment, measurement, and achievement of customer satisfaction metrics
• Perform project management function from client engagements to include identification, scheduling, tracking, and reporting
• Provide client feature requests to project engineering teams and project support personnel
• Develop and write documentation as required
• Brief and demonstrate company projects to a variety of customers (government and non-government agencies).
• Train and familiarize operators on equipment and systems developed by Two Six Technologies.

Requirements

• 5+ years of SQL for data processing and visualization
• 2+ years of Kubernetes experience
• Experience with scripting using Python, or similar dynamic languages.
• Experience with deploying, managing, troubleshooting servers on secure networks.
• Strong knowledge of cybersecurity tools and practices, specifically in a government or military context
• Demonstrated success in problem-solving skills and the ability to perform diagnostics and repairs on complex systems
• Strong communication and customer service skills to effectively liaise with clients
• Proven project management skills, including organizing and tracking project milestones
• Ability and willingness to travel greater than 15%
• Current Top Secret Clearance with ability to obtain a SCI

Nice To Have

• Experience working in any of the Non-Kinetic military communities; Cybersecurity, Space or Electronic Warfare domain experience and knowledge.
• Hands-on experience with Rancher for multi-cluster Kubernetes management, Argo CD for GitOps continuous delivery, and Harbor for secure artifact registry.
• Familiarity with web communication (APIs, web servers, oAuth, certificate validation)
• Experience with DevOps and/or Agile; Atlassian collaboration tools
• Experience with Linux, AWS, Docker
• Direct experience deploying complex AI architectures within federal, state, or local government IT environments, including compliance with strict security frameworks (e.g., FedRAMP, NIST).
• Strong understanding of using tidy data principles to structure, clean, and transform messy, tabular datasets into analyst-ready formats.
• DoDD 8140 (former 8570) IAM/IAT level II or higher certification

Clearance

• Current Top Secret clearance with ability to get SCI

Two Six Technologies is committed to providing competitive and comprehensive compensation packages that reflect the value we place on our employees and their contributions. We believe in rewarding skills, experience, and performance. Our offerings include but are not limited to, medical, dental, and vision insurance, life and disability insurance, retirement benefits, paid leave, tuition assistance and professional development.

Salary Range

$110,000 - $180,000 USD

Two Six Technologies is an Equal Opportunity Employer and does not discriminate in employment opportunities or practices based on race (including traits historically associated with race, such as hair texture, hair type and protective hair styles (e.g., braids, twists, locs and twists)), color, religion, national origin, sex (including pregnancy, childbirth or related medical conditions and lactation), sexual orientation, gender identity or expression, age (40 and over), marital status, disability, genetic information, and protected veteran status or any other characteristic protected by applicable federal, state, or local law. For more information review the Two Six Technologies Equal Employment Opportunity and Affiant Action Policy and the EEO Poster.

If you are an individual with a disability and would like to request reasonable workplace accommodation for any part of our employment process, please send an email to [e-mail]. Information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations.

Additionally, please be advised that this business uses E-Verify in its hiring practices.