Operations Analyst, Hawaii

twosixtechnologies; Waipahu (HI); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability insurance

Retirement benefits

Job summary

Two Six Technologies seeks an Analyst to join our Customer Success team in Hawaii. You will deploy and integrate Sentr capabilities, work as a key operations SME with government partners, and support mission execution onsite and remotely.

The role requires TS clearance with SCI eligibility and the ability to obtain a polygraph. Ideal candidates have 7+ years with government customers in national security, a bachelor's degree, and strong analytical, communication, and collaboration skills to

Qualifications

• Seven (7) years of experience working directly with government customers in the national security space, and the information domain space.
• Bachelor's Degree or equivalent work experience.
• Active Top Secret clearance with SCI Eligibility; ability to obtain and maintain a polygraph.
• Knowledge of technologies and data used in the information advantage domain, including PAI, data collection and analytics, NLP, AI, ML, ad tech, mobile tech, and/or telecommunications.
• Excellence in communicating, including written and verbal.
• Ability to collaborate across teams, especially within a distributed team.
• Ability to operate independently. A self-starter.
• Excellent analytic skills.
• Ability to combine quantitative and qualitative analysis to generate insight.

Responsibilities

• Customer Success: Accelerate decision velocity to identify opportunities, isolate narrative vulnerabilities, optimize target acquisition, and orchestrate immediate campaign deployment from the headquarters.
• Understand the Information Environment: Isolate narrative vulnerabilities and plan information operations. Leverage Two Six products driven by agentic AI and an enriched data architecture to provide insight to customers on opportunities in the non-kinetic space.
• Strategic Coordination: Act as the primary liaison between technical development teams and operational commanders to ensure capabilities match tactical and strategic mission objectives.
• Targeting & Capability Integration: Evaluate adversary vulnerabilities and friendly capability sets to advise leadership on optimal operational timing, risk mitigation, and target selection.
• Briefings & Strategy: Draft high-level strategic documents and present operational plans to senior military leadership, government agencies, and coalition partners.
• Customer Relationships: Represent and promote Two Six Technologies in customer engagements and explore expansion opportunities. This includes building relationships with adjacent customers to understand their requirements; understand how our product and service offerings can meet those requirements; grow the Two Six presence in the customer arena.

Skills

Government client experience

Excellent communication

Independent self-starter

Collaboration across distributed teams

Analytical skills

Problem solving

Education

Bachelor's Degree or equivalent

Tools

PAI

NLP

AI/ML

Data analytics

Job description

At Two Six Technologies, we build, deploy, and implement innovative products that solve the world's most complex challenges today. Through unrivaled collaboration and unwavering trust, we push the boundaries of what's possible to empower our team and support our customers in building a safer global future.

Overview of Opportunity

Two Six Technologies is seeking a talented Analyst to join Two Six Technologies to help us create Information Advantage for our customers in the US Government. The successful candidate will have an analytic mind, passion for problem solving and customer interaction, and dedication to mission. This position will be onsite at Camp Smith, Hawaii. This position requires less than 20% CONUS and OCONUS travel.

At Two Six Technologies, we strive to solve problems collaboratively, innovate and respond to feedback, and include, thank, celebrate, and be kind to our team members. As a valued team member, you will be surrounded by and expected to embody these values, working on your own and with your colleagues to find creative solutions and tackle challenging problems with cutting-edge technology.

This role is an Operations Analyst to join our Customer Success team. In this role, you will serve as a key customer-facing operational SME integrating Two Six products and capabilities into operational plans for military and interagency partners. You will leverage a deep understanding of the technology to deploy, integrate, and maintain the underlying architecture and technical implementation of the Sentr capabilities. This is primarily a hybrid position in the Camp Smith / Honolulu, HI area with a requirement for both onsite with the customer and remote work in support of Two Six Technologies strategic growth.

The work requires an Active Top Secret Clearance with SCI Eligibility (Polygraph preferred). The candidate must be local to Camp Smith, Hawaii, and willing to work up to 4 days per week at the customer site.

What You Will Do:

• Customer Success: Accelerate decision velocity to identify opportunities, isolate narrative vulnerabilities, optimize target acquisition, and orchestrate immediate campaign deployment from the headquarters.
• Understand the Information Environment: Isolate narrative vulnerabilities and plan information operations. Leverage Two Six products driven by agentic AI and an enriched data architecture to provide insight to customers on opportunities in the non-kinetic space.
• Strategic Coordination: Act as the primary liaison between technical development teams and operational commanders to ensure capabilities match tactical and strategic mission objectives.
• Targeting & Capability Integration: Evaluate adversary vulnerabilities and friendly capability sets to advise leadership on optimal operational timing, risk mitigation, and target selection.
• Briefings & Strategy: Draft high-level strategic documents and present operational plans to senior military leadership, government agencies, and coalition partners.
• Customer Relationships: Represent and promote Two Six Technologies in customer engagements and explore expansion opportunities. This includes building relationships with adjacent customers to: Understand their requirements; Understand how our product and service offerings can meet those requirements; Grow the Two Six presence in the customer arena.

What you will need:

• Seven (7) years of experience working directly with government customers in the national security space, and the information domain space.
• A Bachelor's Degree or equivalent work experience.
• An active Top Secret (TS) clearance with SCI Eligibility; ability to obtain and maintain a polygraph.
• Knowledge of technologies and data used in the information advantage domain, including any of the following: PAI, data collection and analytics, natural language processing, AI, including machine learning, ad tech, mobile technology, and/or telecommunications.
• Excellence in communicating, including written and verbal.
• Ability to collaborate across teams, especially within a distributed team.
• Ability and willingness to learn new things, particularly new technology.
• Ability to operate independently. A self-starter.
• Excellent analytic skills.
• Ability to combine quantitative and qualitative analysis to generate insight.

What we'd love you to have:

• Experience in the information advantage domain, including best tradecraft practices.
• Experience providing mission support through product licenses, not just services.

Security Clearance:

Active Top Secret (TS) clearance with SCI Eligibility; ability to obtain and maintain a polygraph.

Two Six Technologies is committed to providing competitive and comprehensive compensation packages that reflect the value we place on our employees and their contributions. We believe in rewarding skills, experience, and performance.

Our offerings include but are not limited to,

• medical, dental, and vision insurance
• life and disability insurance
• retirement benefits