Operations Analyst, Enhanced Middle Office (Bank Debt)

021 SEI Investments Company; Oaks (PA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare: medical, dental, vision, prescription

401(k) match

Education assistance and tuition reimbursement

Paid time off

Hybrid working environment

Job summary

021 SEI Investments Company in Oaks, Pennsylvania is seeking a highly motivated individual to act as an intermediary between accounting, operations, and development groups. The role involves ensuring accurate fund reporting and maintaining clear communication with clients.

The ideal candidate will have a Bachelor’s degree in Accounting or a related field, strong Excel skills, and the ability to deliver excellent customer service. Benefits include comprehensive healthcare, retirement plans, and a hybrid work environment.

Qualifications

• Bachelor’s degree or equivalent professional experience required.
• Internship experience preferred and advantageous.
• Must possess strong communication skills for client support.

Responsibilities

• Act as an intermediary between accounting, operations, and development.
• Serve as record keeper for fund-related activities.
• Collaborate with accounting teams to ensure accurate deliverables.

Skills

Intermediate skills in Microsoft Excel

Strong written and verbal communication skills

Strong customer service skills

Self-motivation and organization

Education

Bachelor’s degree in Accounting, Finance, Economics, Mathematics

Job description

Responsibilities

• Act as an intermediary between accounting, operations, and development groups internally and with clients and service providers to ensure accurate and timely reporting of funds.
• Serve as the record keeper for the fund, reviewing and processing bank loan related activities such as new investments, pay downs, borrowings, interest payments, rate resets, rollovers, and restructurings.
• Collaborate with Fund Accounting and Portfolio Accounting teams to understand client portfolio and fund structure and ensure required deliverables are complete.
• Assist accounting teams with loan discrepancies on a daily and monthly basis.
• Review credit and trade documentation and ensure accurate and timely reporting of activity.
• Communicate with investment managers, agent banks, and internal accounting teams to resolve open issues and questions; coordinate with internal technology support and vendor support when necessary to resolve production issues or system support queries.
• Participate in IMS and corporate professional development sessions to identify and implement process improvements.

Qualifications

• Bachelor’s degree in Accounting, Finance, Economics, Mathematics, or equivalent professional experience.
• Internship experience preferred.
• Intermediate skills in Microsoft Excel.
• Strong written and verbal communication skills; primary support of clients through email and/or phone calls.
• Strong customer service skills; daily communication with clients and other service providers.
• Self‑motivation, organization, and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality.

Desired Skills

• Drive to broaden knowledge of the financial services industry by learning new concepts and systems and applying them to daily work assignments.
• Collaboration with internal and external stakeholders; flexibility to adapt to changing client needs.
• Positivity and collegial approach in assisting colleagues and clients; ability to work in a team environment.
• Curiosity, critical thinking, and attention to detail to identify solutions and implement efficient processes.
• Alignment with SEI values of courage, integrity, collaboration, inclusion, connection, and fun.

Benefits

• Healthcare: medical, dental, vision, prescription, wellness, EAP, FSA.
• Life and disability insurance with premiums paid for base coverage.
• 401(k) match.
• Education assistance and tuition reimbursement.
• Retirement plan.
• Commuter benefits.
• Paid time off: up to 11 paid holidays per year, 16 days PTO per year pro‑rated for new hires, paid parental leave, paid volunteer days.
• Back‑up childcare arrangements and discounted stock purchase plan.
• Access to employee networks and employee assistance programs.
• Hybrid working environment for most roles.

Equal Opportunity Employer

SEI is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.