Operations Analyst, AIFS Investor Services

181 SEI Global Services, Inc.; Oaks (PA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Comprehensive healthcare

401(k) match

Education assistance

Job summary

181 SEI Global Services, Inc. seeks a team member for its Investment Manager Services Division. The role focuses on exceptional customer service and administration for hedge and private equity funds, ensuring all necessary documentation is in order.

Qualifications include a BA/BS in a relevant field and strong Excel skills, with a preference for internship experience. Benefits such as comprehensive healthcare, 401(k) match, and paid time off are offered.

Qualifications

• Internship experience preferred.
• Self-motivation and organization skills.
• Ability to complete multiple client deliverables without sacrificing quality.

Responsibilities

• Onboard investors into hedge and private equity funds.
• Input relevant data points into contact management system.
• Enforce Anti-Money Laundering policies and procedures.

Skills

Intermediate Microsoft Excel skills

Strong written and verbal communication skills

Strong customer service skills

Education

BA/BS in Accounting, Finance, Economics, Mathematics or equivalent

Job description

The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on our Alternative Investment Funds Investor Services Team. The primary goal is to provide exceptional customer service and administration servicing for our clients’ assigned hedge and private equity funds.

Responsibilities

• Onboard investors into clients’ hedge and private equity funds, ensuring due diligence and all required data documentation are received in a timely manner.
• Input all relevant data points into the contact management system to facilitate investor reporting.
• Enforce Anti‑Money Laundering policies and procedures when reviewing all investor transactions.
• Supervise clients’ bank accounts for investor wire activity and create wire templates to facilitate all investor payments.
• Generate and reconcile investor reporting, such as capital statements, and disseminate approved documents to end investors via an automated distribution process.
• Correspond with investment managers and investors regarding day‑to‑day inquiries, including questions on subscription documents and investor reporting.
• Engage with clients and maintain a dedication to quality service.

Qualifications

• BA/BS in Accounting, Finance, Economics, Mathematics or equivalent work experience.
• Internship experience preferred.
• Intermediate Microsoft Excel skills.
• Self‑motivation, organization and the ability to complete multiple client deliverables in a timely manner without sacrificing quality.
• Strong written and verbal communication skills, primarily used to support clients through email and phone.
• Strong customer service skills used to communicate daily with clients and other service providers.

Preferred Qualifications

• A desire to broaden knowledge of the financial services industry by learning new concepts and systems.
• Attention to detail to ensure deliverables consistently meet the highest standard of quality and accuracy.
• Collaboration with internal and external partners; flexibility to adapt to changing client needs.
• Positive and congenial approach and ability to work in a team environment.
• Curiosity, critical thinking and attention to detail to identify solutions and improve processes or procedures.

Eligibility

This position is available only to US citizens or permanent residents. SEI is not hiring individuals who require sponsorship for employment or continued employment now or in the future.

Benefits

• Comprehensive healthcare (medical, dental, vision, prescription, wellness, EAP, FSA).
• Life and disability insurance (premiums paid for base coverage).
• 401(k) match.
• Education assistance and tuition reimbursement.
• Commuter benefits.
• Up to 11 paid holidays per year.
• Paid Time Off (16 days per year pro‑rated for new hires, increasing over time).
• Paid parental leave.
• Back‑up childcare arrangements.
• Paid volunteer days.
• Discounted stock purchase plan.
• Investment options.
• Access to employee networks.

Equal Opportunity Employer

SEI is an equal opportunity / affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.