Operations Analyst - Construction & Restoration

SERVPRO; Riddleton (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

SERVPRO is seeking an Operations Analyst to support our construction and restoration projects with data-driven insights. You will analyze job performance, margins, and cycle times; build reports and dashboards; and help optimize scheduling, resource allocation, and workflows for field teams.

You will partner with project managers and leadership to identify trends, refine standard operating procedures, and support budgeting and forecasting to help SERVPRO operate efficiently across a national

Qualifications

• Experience applying analytics to operations and field workflows.
• Ability to create dashboards and reports for performance tracking.
• Strong collaboration with project managers and leadership.

Responsibilities

• Analyze job performance, margins and cycle times.
• Build reports and dashboards to guide field teams.
• Help optimize scheduling, resource allocation and workflows.
• Partner with project managers and leadership to identify trends and improve SOPs.
• Support budgeting and forecasting processes.

Skills

Data analysis

Reporting

Dashboarding

Scheduling optimization

Resource forecasting

Budgeting

SOP refinement

Cross-functional collaboration

Job description

SERVPRO is seeking an Operations Analyst to support our construction and restoration projects with data-driven insights. In this role, you will analyze job performance, margins, and cycle times; build reports and dashboards; and help optimize scheduling, resource allocation, and workflows for field teams. You will partner with project managers and leadership to identify trends, refine standard operating procedures, and support budgeting and forecasting. This position offers the opportunity to grow within a national network while helping customers and communities recover from property damage events.