Operations Analyst - Construction & Restoration

SERVPRO; Mount Juliet (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

SERVPRO is seeking an Operations Analyst in Mount Juliet, Tennessee, to support construction and restoration projects with data-driven insights.

You will analyze job performance, margins, and cycle times; build reports and dashboards; and help optimize scheduling, resource allocation, and workflows for field teams, partnering with project managers and leadership to identify trends and refine standard operating procedures.

Responsibilities

• Analyze job performance, margins, and cycle times to drive cost efficiency.
• Build reports and dashboards to monitor project health and progress.
• Help optimize scheduling, resource allocation, and workflows for field teams.
• Partner with project managers and leadership to identify trends and refine SOPs.
• Support budgeting and forecasting with data-driven insights.

Job description

SERVPRO is seeking an Operations Analyst to support our construction and restoration projects with data-driven insights. In this role, you will analyze job performance, margins, and cycle times; build reports and dashboards; and help optimize scheduling, resource allocation, and workflows for field teams. You will partner with project managers and leadership to identify trends, refine standard operating procedures, and support budgeting and forecasting. This position offers the opportunity to grow within a national network while helping customers and communities recover from property damage events.