Operations Analyst - Construction & Restoration

SERVPRO; Greenbrier (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

SERVPRO in Greenbrier, TN, is seeking an Operations Analyst to support construction and restoration projects with data-driven insights. You will analyze project performance, margins, and cycle times, and build reports and dashboards to inform scheduling and resource allocation for field teams.

You will partner with project managers and leadership to identify trends, refine standard operating procedures, and support budgeting and forecasting across a national network.

Qualifications

• Strong ability to analyze project performance, margins, and cycle times.
• Proficient in building reports and dashboards for operations.
• Experience optimizing scheduling and resource allocation in field teams.

Responsibilities

• Analyze job performance, margins, and cycle times to drive improvements.
• Build and maintain reports and dashboards for leadership and field teams.
• Support budgeting, forecasting, and SOP refinement across projects.

Skills

Data analysis

Dashboards

Scheduling optimization

Budgeting & forecasting

Tools

Reports

Job description

SERVPRO is seeking an Operations Analyst to support our construction and restoration projects with data-driven insights. In this role, you will analyze job performance, margins, and cycle times; build reports and dashboards; and help optimize scheduling, resource allocation, and workflows for field teams. You will partner with project managers and leadership to identify trends, refine standard operating procedures, and support budgeting and forecasting. This position offers the opportunity to grow within a national network while helping customers and communities recover from property damage events.