Operations Analyst, Catalog Operations

LeadStack; San Francisco (CA); Remote; USD 96,000 - 112,000; Full time

Job summary

A leading company is seeking an Operations Analyst focused on catalog management to enhance its growing CPG Ads business. The ideal candidate will possess expertise in SQL and data management, coupled with strong communication skills to drive quality initiatives and process excellence in a fast-paced environment.

Qualifications

• 2-3 years of experience in managing high quality processes.
• Experience in building processes for scale.
• Proficient in SQL and spreadsheets.

Responsibilities

• Manage systems and frameworks for catalog accuracy.
• Maintain high quality CPG product catalogs.
• Collaborate across teams for catalog and advertising improvements.

Skills

Attention to detail

Strategic communication

SQL

Process management

Tools

Excel

Google Sheets

Job description

Title: Operations Analyst - Catalog management
Duration: 6 Months Contract with possible extension
Location: Remote - US
Payrate: $46.00 per hr on W2

TheCatalog team is looking for an Operations Analyst who is both customer and data obsessed to join our team to help create a high quality global catalog uniquely representing all saleable products in the physical world, with a focus on scaling our growing CPG Ads business.

Key responsibilities include:

• Execute: You will manage systems and process frameworks to improve coverage and accuracy of the universal DoorDash catalog. You'll partner with internal stakeholders, across numerous business functions, in executing a best-in-class catalog strategy which drives positive customer shopping and advertiser experiences.
• Build: You will help maintain a high quality CPG product catalogs with perfect information (i.e., pictures, description, name, taxonomy), lead initiatives to ensure high data quality, monitor and drive catalog related metrics and OKRs, and lead operational checks and controls.
• Collaborate: You will partner with the Ads and Catalog teams to prioritize work that unlocks advertising opportunities, supports the quality and integrity of Door Dash's global catalog, and shape processes for operational excellence; you will be the subject matter expert across Door Dash's catalog and CPG / syndicator data.
• Learn: You will learn about our product and underlying data, product roadmaps, as well as our current and future capabilities. Armed with this knowledge, you have the opportunity to influence business strategy and operations.

Required Skills:

• You have 2-3 years of experience of managing high quality processes, with excellent attention to detail. Ideally you also have experiences in building processes for scale, creating quality assurance practices, and instilling those in other teams
• You have proficiency in SQL and Excel / Gsheets
• You don't hesitate to get in the weeds and operate at the lowest level of detail, but you're just as comfortable thinking long-term
• You have experience working cross functionally, leading workstreams with different stakeholders and partners
• You are strategic and effective communicator – your plans clearly meet expected business goals and are easy for others to follow
• You are capable of restructuring goals and the processes to meet them if business needs change at short notice
• You act with urgency. Speed excites you. You are a self-starter. You have a bias for action and excel in a fast-paced, evolving business