Operations Analyst-I

HireTalent; San Francisco (CA); Remote; USD 80,000 - 120,000; Full time

Job summary

A leading company focusing on catalog operations seeks an Operations Analyst. The role involves managing systems for a high-quality global catalog, enhancing customer experiences, and ensuring data accuracy. Ideal candidates are detail-oriented with experience in SQL, process management, and excellent communication skills.

Qualifications

• 2-3 years of experience managing high quality processes.
• Proficiency in SQL and Excel/Gsheets required.
• Experience in building scalable processes and quality assurance practices.

Responsibilities

• Manage systems and process frameworks for catalog improvement.
• Partner with stakeholders to execute catalog strategies.
• Lead initiatives to ensure high data quality and operational checks.

Skills

Attention to Detail

Process Management

Communication

SQL

Excel / Gsheets

Job description

Title: Operations Analyst, Catalog Operations
Location: Remote
Duration: 6 Months

Job Description:
The *** Catalog team is looking for an Operations Analyst who is both customer and data obsessed to join our team to help create a high quality global catalog uniquely representing all saleable products in the physical world, with a focus on scaling our growing Client Ads business.

Key responsibilities include:

• Execute: You will manage systems and process frameworks to improve coverage and accuracy of the universal *** catalog.
• You’ll partner with internal stakeholders, across numerous business functions, in executing a best-in-class catalog strategy which drives positive customer shopping and advertiser experiences.
• Build: You will help maintain a high quality Client product catalogs with perfect information (i.e., pictures, description, name, taxonomy), lead initiatives to ensure high data quality, monitor and drive catalog related metrics and OKRs, and lead operational checks and controls.
• Collaborate: You will partner with the Ads and Catalog teams to prioritize work that unlocks advertising opportunities, supports the quality and integrity of ***** global catalog, and shape processes for operational excellence; you will be the subject matter expert across ***** catalog and Client / syndicator data.
• Learn: You will learn about our product and underlying data, product roadmaps, as well as our current and future capabilities. Armed with this knowledge, you have the opportunity to influence business strategy and operations.

Required Skills:

• You have 2-3 years of experience of managing high quality processes, with excellent attention to detail.
• Ideally you also have experiences in building processes for scale, creating quality assurance practices, and instilling those in other teams
• You have proficiency in SQL and Excel / Gsheets You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term You have experience working cross functionally, leading workstreams with different stakeholders and partners
• You are strategic and effective communicator – your plans clearly meet expected business goals and are easy for others to follow You are capable of restructuring goals and the processes to meet them if business needs change at short notice You act with urgency.
• Speed excites you. You are a self-starter.
• You have a bias for action and excel in a fast-paced, evolving business