Operations Analyst

Achieve; Tempe (AZ); Hybrid; USD 52,000 - 66,000; Full time

Benefits offered by this job

Hybrid and remote work opportunities

401(k) with employer match

Medical, dental, and vision

Vacation and sick time

Education assistance

Job summary

Achieve is seeking a motivated project support specialist for the Continuous Improvement team. You will rotate through various areas to learn how financial services operations function and contribute to the company’s success in a hybrid/remote environment.

The ideal candidate is a recent or soon-to-be college graduate in Tech or Business, with strong Excel skills, a data-driven mindset, solid communication, and the ability to multi-task.

Qualifications

• You’re an MS Office wiz, especially Excel.
• Data driven with some knowledge of Data Analysis.
• Position is ideal for recent or soon-to-be college grads that are Tech or Business majors.
• Strong communication skills, both written and verbal.
• High sense of urgency and the ability to multi-task and prioritize.

Responsibilities

• Analyze business goals, objectives, and needs
• Updating process docs, scheduling meetings, data gathering/analysis
• Process mapping/Process flow creation
• Help plan and design business processes and make recommendations for improvements
• Perform research and analysis in support of the operations
• Assist in resolving business issues using systems and data
• Estimate cost and benefits of multiple actions and/or solutions and provide recommendations
• Help launch new initiatives

Skills

MS Office

Excel

Data analysis

Communication

Prioritization

Education

Recent or soon-to-be college graduate (Tech or Business)

Tools

Excel

Job description

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Job Description

In this position, you will be providing project support to multiple ongoing projects for the Continuous Improvement team. You will rotate through a variety of areas to gain insight into how financial services operational business units function and contribute to the overall success of the company.

Qualifications

What you’ll do:

• Analyze business goals, objectives, and needs
• Updating process docs, scheduling meetings, data gathering/analysis
• Process mapping/Process flow creation
• Help plan and design business processes and make recommendations for improvements
• Perform research and analysis in support of the operations
• Assist in resolving business issues using systems and data
• Estimate cost and benefits of multiple actions and/or solutions and provide recommendations
• Help launch new initiatives

What You’ll Bring

• You’re an MS Office wiz, especially Excel
• You’re data driven with some knowledge of Data Analysis
• Position is ideal for recent or soon-to-be college grads that are Tech or Business majors.
• Strong communication skills, both written and verbal.
• High sense of urgency and the ability to multi-task and prioritize

Additional Information

Achieve well-being with:

• Hybrid and remote work opportunities
• 401 (k) with employer match
• Medical, dental, and vision with HSA and FSA options
• Competitive vacation and sick time off, as well as dedicated volunteer days
• Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
• Up to $5,250 paid back to you on eligible education expenses
• Pet care discounts for your furry family members
• Financial support in times of hardship with our Achieve Care Fund
• A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

Join Achieve, change the future

At Achieve, we’re changing millions of lives.

From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more remote, work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.