Administrative - Data Entry

Achieve; Tempe (AZ); Hybrid; USD 18,000 - 25,000; Full time

Benefits offered by this job

Hybrid/Remote work opportunities

401(k) with employer match

Medical, dental, and vision with HSA/F

Vacation and sick time

Wellness programs

Education expense support

Pet care discounts

Achieve Care Fund

Employee resource groups

Job summary

Achieve is a leading digital personal finance company that helps everyday people move from struggling to thriving with personalized financial solutions. As a Member Services Advocate you’ll review documents, update client information, and submit requests to ensure accurate client accounts across multiple streams.

The role offers a starting pay of $15.50 per hour and a 6:30am–3:00pm shift, within a hybrid/remote work structure.

Qualifications

• Proficient with Word, Excel, Outlook and Adobe products.
• Strong attention to detail and accuracy.
• Ability to multi-task in a fast-paced environment.
• Previous customer service or administrative experience preferred.

Responsibilities

• Review physical and electronic documents for clients and creditors.
• Scan documents, update client information, or submit service requests.
• Perform fast-paced data entry in company systems and databases.
• Exercise discretion and independent judgment on significant matters.
• Work across multiple streams and collaborate with several departments.
• Protect sensitive client information by following established protocols.

Skills

MS Office

Attention to detail

Multi-tasking

Customer service

Job description

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Job Description

As aMember Services Advocate,you’ll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. You will be responsible for reviewing documents within various work streams to identify key details to ensure documents are uploaded to correct client accounts.

Starting Pay:$15.50/hour

Shift Requirements:6:30am-3:00pm / Monday-Friday

What you’ll do:

• Review physical and electronic documents received on behalf of clients and creditors
• Perform necessary actions such as scanning documents, updating client information, or submitting customer service requests
• Fast-paced data entry using company database and other systems
• Exercise discretion and independent judgment concerning matters of significance
• Work various work streams throughout the day
• Collaborate with multiple departments to keep client information up to date and correct
• Follow protocol to ensure the protection of sensitive client information

Qualifications

• Experience with computers and with the Microsoft product line (Word, Excel, Adobe, Outlook, etc)
• Abilityto multi-task and produce quality work
• Adaptable to change in a fast-paced environment
• Strong attention to detail and accuracy
• Previous customer service or administrativeexperience in an office setting preferred

Additional Information

Achieve well-being with:

• Hybrid and remote work opportunities
• 401 (k) with employer match
• Medical, dental, and vision with HSA and FSA options
• Competitive vacation and sick time off, as well as dedicated volunteer days
• Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
• Up to $5,250 paid back to you on eligible education expenses
• Pet care discounts for your furry family members
• Financial support in times of hardship with our Achieve Care Fund
• A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

Join Achieve, change the future.

At Achieve, we’re changing millions of lives.

From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more remote, work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.