Operations Analyst

LEDIC Realty Management / Envolve; El Paso (TX); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical

Vision

401(k) plan with employer match

Short term disability

Long term disability

Life/AD&D

Paid Time Off

11 paid holidays

Employee Assistance Program

Training and Development

Job summary

Envolve Client Services Group in El Paso, TX is seeking an Operations Analyst to gather and interpret operational data, prepare analytics, and provide financial analysis for properties in the region. You will collaborate with Community Managers and portfolio teams to improve performance and reporting accuracy.

The role requires budgeting and forecasting skills, strong communication, and experience with property management software such as Yardi.

Qualifications

• Must have strong financial management skills with budgeting, forecasting and cost control.
• Solid multi-tasking abilities with deadline-driven work ethic.
• Excellent verbal and written communication with staff, residents, and vendors.

Responsibilities

• Mentor Community Managers of assigned communities.
• Coordinate capital improvement programs for properties.
• Respond to resident issues and ensure timely resolutions.
• Oversee vendor calls and relationships; ensure timely reporting.

Skills

Financial management

Multitasking

Professional communication

Microsoft Office

Education

High School Diploma

Tools

Yardi

Job description

Envolve Client Services Group owns and professionally manages apartment communities located in select markets throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve Client Services Group offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve Client Services Group team are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for an Operations Analyst located in El Paso, TX.

The Operations Analyst will gather and interpret operational data and provide recommendations. Will focus on preparing data analytics, operational reporting, financial analysis of properties in the assigned region and other projects as requested. The Operations Analyst will also research issues which affect property operations, accounting and compliance. Performs a variety of tasks.

Essential Duties and Responsibilities:

• Provide mentoring to Community Managers of assigned communities.
• Administrative duties to RVP and Portfolio Managers as assigned
• Assist in the coordination of all capital improvement programs for assigned communities.
• Assist in responding to resident issues. Follow through to ensure issues are resolved.
• Assist with vendor calls and visits as well as general vendor relationship management.
• Ensure that all required reports are completed accurately and in a timely manner.
• Performs audits on properties, as requested.
• Assesses properties considered for management and assists with the transitions, as requested.
• Ensure that Envolve policies and procedures are followed.
• Analyze trends in revenue and accounts receivable. Review tenant ledgers for accuracy and make corrections or assist site teams with corrections weekly.
• Compose letters and memos, prepare spreadsheets.
• Receive resident related complaint calls and direct them to appropriate managers and assist with resolving issues.
• Assist other staff members with special assignments/projects as necessary.
• Assist with pre-close and financial statement reviews
• Other duties, as assigned.

Education and Work Experience Requirements:

• One to three years property management or real estate experience preferred.
• Yardi Software experience preferred
• High School Diploma required.

Specific Job Knowledge, Skill and Ability:

• Must have strong financial management skills and be well versed in budgeting, forecasting and cost control.
• Solid multi-tasking skills along with the ability to meet deadlines.
• Ability to communicate professionally and effectively with co-workers, residents, vendors and corporate staff.
• Must be proficient with Microsoft Office (Excel, Word, PowerPoint, Publisher and Outlook)
• Experience with Onsite, Yardi and Or eSite preferred but not required
• Strong organizational and proofreading skills
• Ability to prioritize multiple deadlines.
• Must be able to manage confidential projects.
• Excellent verbal and written communication skills are required.
• Must have ability to work independently.

Rate: $25.00-$27.00

• Competitive salaries and bonuses
• Medical
• Vision
• 401(k) plan with employer match
• Short term disability
• Long term disability
• Life/AD&D
• Paid Time Off
• 11 paid holidays
• Employee Assistance Program
• Training and Development

EOE Minorities/Female/Disabled/Veterans

Background Screening and Drug Test Required.

Qualifications

Education

Required

High School or better.

Experience

Required

3-5 years:

Property management or real estate experience.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.