Resident Experience Community Manager

LEDIC Realty Management / Envolve; San Marcos (TX); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive salaries and bonuses

Medical

Vision

401(k) plan with employer match

Short term disability

Long term disability

Life/AD&D

Paid Time Off

11 paid holidays

Employee Assistance Program

Training and Development

Job summary

Envolve Client Services Group in San Marcos, Texas, seeks a hands-on Community Manager to oversee daily operations, leasing, budgeting, and resident relations for a suburban property. You will lead on-site staff, ensure market readiness, and drive resident satisfaction while maintaining compliance with state and federal housing laws.

The role requires budget planning, cost control, and vendor management, with a focus on NOI growth and timely reporting.

Qualifications

• Must have strong financial management skills and be well versed in budgeting, forecasting and cost control.
• Ability to work effectively and lead the community staff in a fast paced, ever changing environment.
• Solid multi‑tasking skills along with the ability to meet deadlines.
• Must have solid understanding and experience with Tax Credit Affordable housing properties.
• Ability to communicate professionally and effectively with co‑workers, residents, vendors and corporate staff.
• Must be proficient with Microsoft Office (Excel, Word, and Outlook).
• Willingness and ability to work weekends and holidays when the business requires.
• Must be able to travel for training and occasional business meetings.
• High School diploma or equivalent; some college strongly preferred.
• 3 years of property management and/or equivalent experience required.
• Must have a valid drivers license.

Responsibilities

• Accountable for all aspects of the day to day operation of assigned property.
• Ensure that all physical aspects of the property are at all times fully functional and maintained.
• Frequent interaction with residents, proactively responding to their needs; focus on relationship development and resident retention.
• Achieve the highest possible net operating income through implementation of effective cost control.
• Develop yearly operating and capital budget plans.
• Monitor and enforce resident lease obligations.
• Understand and maintain strict adherence to State and Federal Fair Housing Laws.
• Communicate effectively with site staff members and ensure compliance of all personnel policies and procedures.
• Provide direction and oversight to property maintenance staff.
• Ensure that units/space conditions are in market ready condition.
• Promote and teach safe work practices and ensure all safety of site and the occupants.
• Perform regular inspections of managed property.
• Bid, negotiate and manage vendor service contracts and one‑time projects.
• Train and mentor office staff in an effort to implement sales and marketing materials.
• Provide reports as required.
• Responsible for rental collection and posting as well as inputting invoices. Other tasks as assigned.

Skills

Financial management

Budgeting

Forecasting

Cost control

Leadership

Communication

Microsoft Office

Time management

Travel readiness

Driving license

Education

High school diploma

Some college preferred

Job description

Envolve Client Services Group professionally manages apartment communities located in markets throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve Client Service Group offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve Client Services Group team, are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for Community Manager candidates for La Vista in San Marcos, Texas.

DESCRIPTION:

The Community Manager is responsible for the overall performance of their assigned property. Duties include managing and directing the on-site staff, leading leasing and marketing activities, market analysis, resident relations and preparation/management of property budgets.

DUTIES:

• Accountable for all aspects of the day to day operation of assigned property.
• Ensure that all physical aspects of the property are at all times fully functional and maintained.
• Frequent interaction with residents, proactively responding to their needs; focus on relationship development and resident retention.
• Achieve the highest possible net operating income through implementation of effective cost control.
• Develop yearly operating and capital budget plans.
• Monitor and enforce resident lease obligations.
• Understand and maintain strict adherence to State and Federal Fair Housing Laws.
• Communicate effectively with site staff members and ensure compliance of all personnel policies and procedures.
• Provide direction and oversight to property maintenance staff.
• Ensure that units/space conditions are in market ready condition.
• Promote and teach safe work practices and ensure all safety of site and the occupants.
• Perform regular inspections of managed property.
• Bid, negotiate and manage vendor service contracts and one-time projects.
• Train and mentor office staff in an effort to implement sales and marketing materials.
• Provide reports as required.
• Responsible for rental collection and posting as well as inputting invoices. Other tasks as assigned.
  
  QUALIFICATIONS:
  
  
• Must have strong financial management skills and be well versed in budgeting, forecasting and cost control.
• Ability to work effectively and lead the community staff in a fast paced, ever changing environment.
• Solid multi-tasking skills along with the ability to meet deadlines.
• Must have solid understanding and experience with Tax Credit Affordable housing properties.
• Ability to communicate professionally and effectively with co-workers, residents, vendors and corporate staff.
• Must be proficient with Microsoft Office (Excel, Word, and Outlook).
• Willingness and ability to work weekends and holidays when the business requires.
• Must be able to travel for training and occasional business meetings.
• High School diploma or equivalent; some college strongly preferred
• 3 years of property management and/or equivalent experience required
• Must have a valid drivers license

Salary Range: $55,000 - $65,000

BENEFITS:

• Competitive salaries and bonuses
• Medical
• Vision
• 401(k) plan with employer match
• Short term disability
• Long term disability
• Life/AD&D
• Paid Time Off
• 11 paid holidays
• Employee Assistance Program
• Training and Development

Background Screening and Drug Test Required
EOE Minorities/Females/Disabled/Veterans

Qualifications

Experience

Required

Tax Credit Experience

1-2 years:

1-2 years:

YARDI

Preferred

1-2 years:

1-2 years:

AHA

Licenses & Certifications

Required

Driver's License

Preferred

Cert. Professional Occup.

Accredited Resident Mgr

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.