Operations Analyst

Hawaii Coffee Company; Honolulu (HI); On-site; USD 50,000 - 70,000; Full time

Job summary

A coffee manufacturing firm based in Honolulu seeks a data management professional to ensure data accuracy across various functions, including Manufacturing and Supply Chain. The role involves maintaining item master data, developing KPI dashboards, and supporting forecasting efforts. Candidates should have at least 3 years of data management experience and a high school diploma. Strong communication and analytical skills are essential for success in this position which operates in a dynamic office environment.

Qualifications

• 3+ years of data management experience preferred.
• High school diploma required.
• Proficiency in Microsoft Office and data management systems.

Responsibilities

• Maintain and analyze company data for accuracy and visibility.
• Develop and analyze KPI dashboards to identify trends.
• Support forecasting and demand planning.

Job description

Providing oversight of company data management systems and programs, including analysis, reporting, and governance of core business data. Serves as a cross-functional liaison between Manufacturing, Supply Chain, Sales, and Finance to ensure data accuracy, visibility, and informed decision‑making.

ESSENTIAL FUNCTIONS

Essential Functions Statement(s)

• Maintain and analyze Item Master data, Sales Forecasts, Pricing, and Bills of Materials (BOMs), ensuring accuracy, consistency, and system reconciliation
• Develop, maintain, and analyze KPI dashboards and recurring management reports; identify trends, variances, and improvement opportunities
• Support demand planning, forecasting, and ad hoc business analysis for operations and supply chain planning
• Maintain calendars for permits, licenses, and audit renewals; provide reporting and status updates to stakeholders
• Manage and validate company information across third‑party, vendor, and customer portals
• Provide analytical and project management support for cross‑functional initiatives, including data gathering, tracking milestones, and reporting progress
• Partner with internal teams to improve data integrity, reporting processes, and system utilization

Other Functions

Performs other related duties as assigned.

POSITION QUALIFICATIONS

Competency Statement(s)

• Attention to detail – able to review and correct mistakes prior to submission of data
• Organized – Being organized or following a systematic method of performing a task.
• Communication – Ability to communicate clearly and concisely both verbally & in writing.
• Collaboration: Collaborates positively to effectively build relationships with customers and co‑workers to achieve company objectives and contribute to overall organizational success. Works effectively within a diverse environment. Exhibits a positive attitude and contributes to overall team success.
• Responsible – Ability to be held accountable or answerable for one’s conduct.
• Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace.
• Accountable – Ability to accept responsibility and account for his/her actions.
• Reliability – The trait of being dependable and trustworthy.
• Friendly – Ability to exhibit a cheerful demeanor toward others.
• Customer Oriented – Ability to take care of the customer’s needs while following company procedures.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

SKILLS & ABILITIES

Experience: 3+ years of data management experience, preferred.

Education: High school diploma required.

Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office applications, data management systems, database. Technologically proficient.

Language: Well-developed verbal and written English communication skills.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is frequently required to stand; walk; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 – 2.5+ hrs/day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 – 5.5+ hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands Lift/Carry

Stand F 10 lbs or less O

Walk F 11-20 lbs O

Sit F 21-50 lbs O

Manually Manipulate O 51-100 lbs N

Reach Above Shoulder O

Climb N Push/Pull

Crawl N 12 lbs or less O

Squat or Kneel O 13-25 lbs O

Bend O 26-40 lbs O

Speak F

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office conditions consist of a manufacturing office in a controlled environment with moderate noise from the production area where coffee is roasted, packaged and stored.