Operations Analyst

Nexarideexpress; Chicago (IL); Remote; USD 41,328 - 68,880; Full time

Benefits offered by this job

Paid Time Off

Mental Health Support

Home Office Stipend

Access to analytics training

Job summary

A modern logistics company is seeking an experienced Operations Analyst to enhance performance through data-driven insights. The role focuses on operational metrics, logistics optimization, and process improvement, requiring strong analytical skills and familiarity with data analysis tools like SQL and Tableau. This position is 100% remote with flexible scheduling and offers advancement opportunities and health benefits. Join a mission-driven team committed to operational excellence and real-world impact.

Qualifications

• Minimum 5 years of experience in operations analysis, preferably in logistics or tech-enabled operations.
• Strong proficiency in various data analysis tools including Excel, SQL, Tableau, Power BI.
• Excellent critical thinking, presentation, and communication skills.

Responsibilities

• Analyze day-to-day operational metrics including delivery times and route efficiency.
• Create and manage dashboards tracking KPIs across departments.
• Collaborate with dispatch to improve load assignments and reduce delivery delays.

Skills

Data analysis tools proficiency

Critical thinking

Communication skills

Independent work

Education

Experience as Operations Analyst or Logistics Analyst

Tools

Excel/Google Sheets

SQL

Tableau

Power BI

Job description

Position: Operations Analyst
Location: Remote
Compensation: $30 $50 per hour (based on experience)
Employment Type: Full-Time
Department: Operations & Strategy
Industry: Logistics & Haulage
Company: Nexa Ride Express

About Nexa Ride Express

Nexa Ride Express is a modern logistics and haulage company redefining the way freight is transported across the country. With a strong emphasis on operational excellence and intelligent systems, we serve businesses with speed, reliability, and precision. As we continue to scale our nationwide freight network, we're seeking analytical minds who can help us optimize the engine behind it all our operations.

Position Summary

We are looking for a data-savvy, results-driven Operations Analyst to support the analysis, reporting, and optimization of Nexa Ride Express logistics operations. In this role, you'll dive deep into performance metrics, shipment trends, driver behavior, and operational workflows turning raw data into actionable insights that power smarter decisions across the company.

You'll work closely with the operations, finance, and dispatch teams to build dashboards, recommend optimizations, and improve efficiency across our freight lifecycle. If you're passionate about data, process, and impact this is your seat at the table.

Key Responsibilities

Operational Performance Analysis

Analyze day-to-day operational metrics including delivery times, route efficiency, load fulfillment, fuel usage, and cost per mile.

Identify patterns, inefficiencies, or anomalies in our freight network and propose data-backed solutions.

Create, manage, and maintain dashboards that track KPIs across departments (dispatch, fleet, fulfillment, etc.).

Logistics Optimization

Evaluate driver performance and fleet utilization to inform scheduling, route planning, and asset deployment.

Collaborate with dispatch to improve load assignments and reduce delivery delays or missed pickups.

Analyze customer delivery data to improve SLA performance and satisfaction.

Process Improvement

Map and refine key operational workflows to eliminate bottlenecks.

Monitor system inputs for inconsistencies or process breakdowns.

Work cross-functionally to implement automations, SOPs, and software optimizations.

Prepare weekly and monthly operations reports for leadership and key stakeholders.

Assist in forecasting demand, driver coverage needs, and freight volume fluctuations.

Support strategic initiatives (e.g., market expansion, software migration, new partner onboarding).

Requirements

25 years of experience as an Operations Analyst, Logistics Analyst, or Data Analyst (preferably in transportation, supply chain, or tech-enabled operations).

Strong proficiency in data analysis tools (Excel/Google Sheets, SQL, Tableau, Power BI, etc.).

Familiarity with logistics tech platforms (e.g., TMS, Samsara, Motive, Onfleet) is a plus.

Deep understanding of logistics KPIs and operational metrics.

Excellent critical thinking, presentation, and communication skills.

Strong ability to work independently and remotely, with a results-oriented mindset.

Preferred Qualifications

Background in freight, haulage, last-mile delivery, or supply chain analytics.

Experience working with Python or R for data analysis.

Knowledge of U.S. trucking regulations, freight rates, and geographic delivery patterns.

Pay Range: $30 $50 per hour
Remote Flexibility: 100% remote, flexible scheduling
Career Growth: Join a fast-growing team with long-term advancement opportunities
Health & Wellness Benefits:

Mental Health & Counseling Support

Paid Time Off + Paid Company Holidays

Home Office Stipend

Company Laptop & Tech Provided

Professional Development:

Access to analytics courses, certifications & mentorship

Cross-training across logistics and tech systems

Culture:

Mission-driven team focused on performance, innovation, and real-world impact

Regular team syncs, strategy reviews, and a supportive leadership style

Apply Now

Be part of a company where data isn't just numbersits the engine that powers every decision. Join Nexa Ride Express as our next Operations Analyst and help shape the future of smart logistics.