Assistant Operations Manager

The Suddath Companies; Florida; Sur place; USD 60 000 - 90 000; Plein temps

Résumé du poste

NXTPoint Logistics seeks an Operations Support professional to assist the Operations Manager with the end‑to‑end execution of daily activities at a specific location. You will help with staffing, customer relations, performance, and overall operation direction.

Responsibilities include monitoring KPIs, driving process improvements, coordinating with vendors and contractors, and ensuring adherence to company policies and safety standards.

Qualifications

• High School Diploma, GED, or equivalent required.
• Four-year college degree in Business, Supply Chain Logistics, or related field preferred.
• Minimum of two (2) years’ experience in the transportation, logistics, or related industry required.
• Experience working in a dispatch role strongly preferred.
• Valid state driver’s license required.

Responsabilités

• Support the Operations Manager in overall execution and performance of the operation at a specific location.
• Staffing, customer relations, performance, and direction of the operation.
• Assist in the development of annual budgets and staffing plans.
• Monitor KPIs and drive process improvements.
• Coordinate with Vendors, Contractors and Service Providers to ensure value and service standards.

Connaissances

MS Excel

MS Outlook

MS Word

Organization

Communication

Formation

High School Diploma / GED

4-year college degree in Business or Logistics (preferred)

Outils

MS Office Suite

Description du poste

NXTPoint Logistics provides a complete range of end-to-end supply chain solutions spanning from distribution, warehousing and fulfillment to managed logistics, transportation and final mile delivery. It leverages broad 3PL capabilities, market-leading technology and deep vertical industry expertise to help both large and small clients reach greater levels of efficiency, service and profitability. With over 30 owned facilities, more than 3.5 million square feet of warehouse space and an extensive partner network, NXTPoint Logistics offers the broad capabilities and reach of a large 3PL company while maintaining its commitment to being the most flexible and responsive provider in the industry. Learn more at nxtpointlogistics.com.

This position is responsible for supporting the Operations Manager in the overall execution and performance of the operation for a specific location, including staffing, customer relations, performance, and direction of the overall operation.

Position Summary

This position is responsible for supporting the Operations Manager in the overall execution and performance of the operation for a specific location, including staffing, customer relations, performance, and direction of the overall operation.

Company Values

Must understand and support the company’s written Mission Statement, Philosophy Statement, Value Statement, Vision, and Strategy.

Essential Duties and Responsibilities

• Demonstrate ongoing effort toward developing a solid understanding of the business scope under the DF Logistics.
• Work towards obtaining and maintaining certifications in the core business spectrum.
• Assist in the recruitment and development of staff and Independent Contractors.
• Ensure that practices, policies, and procedures are enforced and consistently implemented.
• Schedule and participate in negotiations with Vendors, Contractors, and Service Providers to secure best value/service standards are met.
• Assist in development of the plan of annualized equipment, vehicle, and staffing needs for budgetary establishment purposes.
• Active involvement in learning and reviewing P&L performance ensuring decisions and practices coincide with budgetary goals.
• Actively review key performance measurements and ensure process improvement strategies are identified and incorporated.
• Keep the Operations Manager well informed of all matters relating to performance, personnel issues, business opportunities, etc.
• Conduct monthly meetings and training sessions designed to inform and improve upon performance of staff members and Independent Contractors.
• Provide for the protection, maintenance, safety, security, and custody of company assets, assuring careful and diligent use thereof.
• Monitor staff and Independent Contractors performance – expanding, modifying and/or abandoning strategies and/or tactics as necessary, and make recommendations to the Operations Manager based on conclusions reached.
• Establishing effective communication and relationships with customers to ensure performance measurements and goals are understood and achieved, and that new business opportunities are capitalized upon.
• Implement and enforce company policies, standards, and procedures.
• Promote and espouse the company mission statement.
• Develop, recommend, and help manage annual operation budget, by working actively in the budget process with the Operations Manager.
• Drive initiatives that contribute to long‑term excellence.
• Responsible for compliance with Local, Federal, and State legislation pertaining to personnel, equipment, vehicle and building matters.
• Coordinates, resolves, and responds to issues as they pertain to the operation’s performance.
• Monitor Quality Control Scores and address with Independent Contractors.
• Design and implement Quality Control Scores Incentives Program with the Operations Manager.
• Assist in organizing and maintaining Independent Contractor files.
• Assist in organizing and maintaining Independent Contractor equipment files.
• Assist in maintaining Independent Contractor’s required licensing.
• Assist in any other area of operations that may need assistance.
• Other duties and tasks as assigned.

Education and Experience

• High School Diploma, GED, or equivalent required.
• Four (4) year college degree in Business, Supply Chain Logistics, or related field preferred.
• Minimum of two (2) years’ experience in the transportation, logistics, or related industry required.
• Experience working in a dispatch role strongly preferred.
• Valid state driver’s license required.

Knowledge, Skills, and Abilities

• Intermediate working knowledge of Microsoft Excel, Outlook, Word, and other MS Office products.
• Ability to work in a team environment and demonstrate flexibility and patience.
• Excellent organization, communication, and problem‑solving skills.
• Ability to multi‑task and manage time effectively.
• Ability to sufficiently read, speak, and write English in order to understand and give directions, and to complete paperwork accurately.
• Ability to operate a variety of standard office equipment as dictated by the duties of the job and perform data entry and typing functions.

Physical Demands and Working Conditions

Work is primarily performed in a climate‑controlled environment. Requires sitting, walking, and standing. Work performed requires the use of hands to control or feel objects and will utilize repetitive movements when entering data. Requires the use of clear speech communicated to others and understanding the speech of another person. Requires the ability to see details of objects within close range. *The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made available to individuals with disabilities to perform essential functions of this position. These physical demands include, but are not necessarily limited to: standing, sitting, walking, typing, hearing and talking for prolonged periods of time. **Job description statements are intended to describe the general nature and level of work performed by employees assigned to this job title. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel. Employees may be required to perform other duties as assigned.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Join Our Team

We're always looking for caring leaders, innovators and team members who are passionate about bringing our customers exceptional logistics solutions. We are an enthusiastic team who have established a culture that values innovation, trust, teamwork, agility and caring. We foster an environment that celebrates your achievements and gives you opportunities to learn, grow and thrive in your career.

TRUST

We foster an environment of trust through our integrity and always doing the right thing the right way. We fulfill our promises to each other and our customers by being reliable, transparent and trustworthy.

INNOVATION

We strive to innovate, inspiring and encouraging passionate and creative ideas that solve customer problems and improve how we work.

TEAMWORK

We win together, as one team around the globe, respecting and encouraging the perspectives of others, with full commitment to each other, our customers and our common success.

CARING

We care about each other, our customers, partners and community. We provide a caring and safe environment that supports our employees' growth, development and well‑being.

AGILITY

We are agile and flexible. We think and act quickly to creatively solve unique customer and employee challenges, while readily adapting to changing market needs.

NXTPoint Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

EQUAL OPPORTUNITY EMPLOYER VETERANS/DISABLED