Operations Analyst

Wisemen Multimedia; Chamblee (GA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Learning opportunities

Skilled teammates

Federal subcontractor opportunities

Job summary

Wisemen Multimedia seeks an Operations Analyst to drive business and operational improvements across projects. You will oversee milestones within the operational process and work with multiple teams to optimize performance.

The role emphasizes data analysis, thoughtful recommendations, and clear communication with leadership and clients in a fast-paced environment.

Qualifications

• College degree preferred in Business, Finance, Operations Management, or related field.
• Ability to handle multiple tasks in a dynamic environment.
• Attention to details and accuracy.
• Self-starter with problem-solving mindset and growth orientation.
• Excellent verbal and written communication skills.
• Strong organization and time management.
• Ability to work with all levels and present to management.

Responsibilities

• Assist to streamline people, processes, technology, and controls to improve operating effectiveness.
• Recommend actions and improvements based on data analysis.
• Ensure project teams provide complete, timely, accurate data.
• Implement standard processes and best practices.
• Support relationships and milestones across operational projects.
• Collaborate with business development, customer experience, and client teams.
• Produce documents for teams and leadership review.
• Deliver presentations to teams and executives.
• Build knowledge through self-development and team learning.
• Support progress against project milestones to ensure timely deliverables.

Skills

Multitasking

Attention to detail

Self-starter

Communication skills

Time management

Stakeholder communications

Education

College degree in Business/Finance/Operations

Job description

Wisemen Multimedia provides enterprise information technology solutions to federal agencies, local governments, and partners nationwide. With decades of experience, our leadership leverages modern technology and future concepts to deliver our flagship services with excellence.

Wisemen is seeking a resourceful and innovative Operations Analyst to join our team. In this role you will focus on business and operational improvements. You will serve as a resource and key team member on projects by overseeing key milestones throughout the operational process.

Qualifications:

• A college degree is required preferably in Business, Finance, Operations Management, or a related field.


• Ability to handle multiple tasks in a work environment where rapidly changing priorities can be the rule rather than the exception.


• Attention to details and accuracy.


• Self-starter, comfortable solving problems, and a passion to learn and grow.


• Excellent verbal and written communication skills


• Solid organization and time management skills


• Ability to work with all levels, present information to management, and thrive in a fast-paced environment.

Responsibilities:

• Assist to streamline and combine people, processes, technology, and controls to improve operating effectiveness, lower costs, reduce redundancy, and lower risks.


• Recommend actions, improvements, strategy planning and solutions based on analyzing and interpreting data.


• Ensure project teams provide complete, timely and accurate data for projects.


• Implement standard processes and best practices.


• Will support value-added relationships and key milestones throughout the operational project(s).


• Work closely with business development, customer experience and client teams to understand the business, client contract and projects.


• Produce documents for teams and leadership to review and utilize.


• Deliver presentations to teams and executive leaders and sponsors.


• Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.


• Support progress against project milestones to help ensure timely delivery of project deliverables.

Benefits:

• Competitive pay.


• Learning opportunities.


• Contracted engagement with highly skilled and dedicated co-workers.


• Work with a Federal Subcontractor that promotes creating opportunities for its team members.