Operations Agent

HHS Aviation, LLC (USA); Avon (CT); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

401K

Short-term disability

Life safety incentive program

Job summary

HHS Aviation is seeking a Dispatcher at BDL Airport in Avon, CT. You will coordinate operational communications and relay information across the team, ensuring smooth flight-time execution and safety.

Responsibilities include radio communications with flight crews, data entry, daily reports, gate adjustments, and emergency coordination. Must be 18+, English proficient, and able to work varied shifts; uniform and MVR may be required.

Qualifications

• Must be 18 years or older.
• Clear English communication; able to work in a team.
• Maintain personal hygiene and present a uniform.
• Valid driver’s license and MVR as required by airport.
• Willing to work various shifts, including weekends.

Responsibilities

• Communicate with flight crews via radio.
• Input data into online systems and platforms.
• Prepare daily activity reports.
• Monitor schedules and adjust gate assignments as needed.
• Dispatch labor resources to gates as required.
• Serve as central communication point during emergencies.
• Deliver weather and other flight documents to crews.
• Monitor computer traffic, calls, and surveillance equipment.

Skills

Teamwork

English proficiency

Job description

Location and Pay

Delta Airlines BDL - AVN. Pay Rate: Hourly - Hourly Plan, 21.50 USD Hourly. Wage: $21.50/hour. Full-time and part-time positions available. Day/Evening/Night shifts available. Background check, drug screen, and proof of employment eligibility required. Location: BDL Airport.

Job Description

Serve as the central point for operational communication. Coordinate activities within the operation and share that information with all necessary parties.

Responsibilities

• Perform radio communication with flight crews.
• Input necessary data into online systems and platforms.
• Prepare daily activity reports.
• Monitor schedules and make necessary gate assignment changes.
• Dispatch labor resources to the gates as needed.
• Serve as a central communication point during emergencies.
• Prepare and deliver weather and other necessary documents to flight crews.
• Monitor computer traffic, telephone calls, and surveillance cameras.

Requirements

• Must be at least 18 years old.
• Communicate effectively in English and work well in a team environment.
• Must practice good personal hygiene, be neatly groomed, and be in uniform.
• Must possess a valid driver’s license and Motor Vehicle Report / MVR (varies by airport).
• Must be willing to work various shifts, weekends, or irregular shifts.

Physical Requirements

• Standing, walking, squatting, bending, twisting, kneeling, and reaching continuously throughout a shift.
• Ability to lift up to 35 lbs.
• Must be able to operate equipment necessary to perform essential functions of the job.
• Must be willing to work in all types of elevated noise levels within the airport environment.

Benefits

• We offer flexible schedules, excellent training, competitive wages, work-life balance, job satisfaction, and promotion opportunities.
• Paid Time Off
• Medical
• Dental
• 401K
• Short-Term Disability
• Voluntary Life Safety Incentive Program

Important to Know

Applicants must pass a 10-year background check, drug screen, and provide proof of employment eligibility in the U.S. Veterans and candidates with military experience are encouraged to apply.

EQUAL EMPLOYMENT OPPORTUNITY

HHS Aviation is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.

About HHS Aviation

HHS Aviation is an industry-leading aviation services provider. We are known for our unwavering commitment to providing our customers with the highest-quality aviation service solutions. We utilize our decades of industry knowledge and experience to offer our customers the insight and perspective to augment their ground servicing programs. We are a service solutions partner, not simply a contract labor provider like many other ground service companies. HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. What We Do: We provide industry-leading support services for aviation, government, healthcare, education, senior living, and resorts across the U.S.