Aviation Station Trainer

HHS Aviation, LLC (USA); Miami (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Dental

401K

Short Term Disability

Voluntary Life

Safety Incentive Program

Job summary

HHS Aviation, LLC (USA) at Delta Airlines facilities seeks an airport services coordinator to lead baggage and customer service teams, ensuring a positive passenger experience across all shifts.

The role includes training delivery, attendance tracking, HR data management, onboarding support, and reporting while upholding strict confidentiality and compliance. Flexible schedules and opportunities for growth are offered.

Qualifications

• Must be at least 18 years old.
• Communicate effectively in English and work well in a team environment.
• Computer skills, including proficiency with Google Workspace and Microsoft products (Word, Excel, etc.).
• Excellent customer service and interpersonal skills.
• Attention to detail and excellent organization skills.

Responsibilities

• Guide the airport customer and baggage services team to ensure excellent service for every passenger to create a positive airport experience.
• Keep the airport baggage claim area neat and organized while assisting customers to find lost luggage.
• Lead training classes to ensure team members are able to provide the highest level of service possible.
• Complete and manage training records, schedules, reports, supply ordering, and billing.
• Audit training records and resolve discrepancies as needed.
• Prepare and distribute reports detailing training activities and needs.
• Manage employee and payroll information in the HR system while maintaining strict confidentiality of all station personnel records.
• Process employment applications and new hire paperwork, including assisting with interviewing.
• Support onboarding by processing fingerprinting and badging and providing information about benefits and policies.
• Provide coverage for supervisor shifts as needed.
• Follow all HHS and regulatory procedures and best practices.
• Assist team members and management as needed to help the department operate efficiently.

Skills

Effective English communication

Teamwork

Customer service

Interpersonal skills

Attention to detail

Organizational skills

Google Workspace

Microsoft Word/Excel

Tools

Google Workspace

Microsoft Office

Job description

Location

Delta Airlines - Donald J. Trump International Airport - AVN Pay Rate: Hourly - Hourly Plan, 18.50 USD Hourly Work Shift: Rotating Shift (United States of America)

Job Description Responsibilities

Wage: $18.50/hour Full-time and part-time positions available Day/Evening/Night shifts available Background check, drug screen, and proof of employment eligibility required

• Guide the airport customer and baggage services team to ensure excellent service for every passenger to create a positive airport experience.
• Keep the airport baggage claim area neat and organized while assisting customers to find lost luggage.
• Lead training classes to ensure team members are able to provide the highest level of service possible.
• Complete and manage training records, schedules, reports, supply ordering, and billing.
• Audit training records and resolve discrepancies as needed.
• Prepare and distribute reports detailing training activities and needs.
• Manage employee and payroll information in the HR system while maintaining strict confidentiality of all station personnel records.
• Process employment applications and new hire paperwork, including assisting with interviewing.
• Support onboarding by processing fingerprinting and badging and providing information about benefits and policies.
• Provide coverage for supervisor shifts as needed.
• Follow all HHS and regulatory procedures and best practices.
• Assist team members and management as needed to help the department operate efficiently.

Requirements

• Must be at least 18 years old.
• Communicate effectively in English and work well in a team environment.
• Computer skills, including proficiency with Google Workspace and Microsoft products (Word, Excel, etc.).
• Excellent customer service and interpersonal skills.
• Attention to detail and excellent organization skills.

Preferred

• Proficiency in languages other than English, especially Spanish.
• XX experience (housekeeping, custodian, janitorial, room attendant, floor care technician, hotel operations, airline).

Physical Requirements

Standing, walking, squatting, bending, twisting, kneeling, and reaching continuously throughout a shift.

Ability to lift up to 50 pounds.

Pushing and pulling carts or equipment (over 100 lb.) on tile and carpeted floors continuously throughout a shift.

Must be able to operate equipment necessary to perform essential functions of the job.

Benefits

• Paid Time Off
• Medical
• Dental
• 401K
• Short Term Disability
• Voluntary Life
• Safety Incentive Program

We offer flexible schedules, excellent training, competitive wages, work-life balance, job satisfaction, and promotion opportunities.

Important to Know

Applicants must pass a background check, drug screen, and provide proof of employment eligibility in the U.S. Veterans and candidates with military experience are encouraged to apply.

HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.

HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service.

Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.

What We Do: We provide industry-leading support services for aviation, government, healthcare, education, senior living, and resorts across the U.S.