Operations Administrator — ERP/CRM, Inventory & Reporting

Jacuzzi Group; Portland (ME); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

401(k) with matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Bonus

Job summary

Jacuzzi Group operates as a leading manufacturer of home and outdoor products. We are seeking a Central Operations Administrator to manage the day-to-day office operations at our Portland, OR location, ensuring seamless order fulfillment, accurate financial handling, and optimized customer journeys through ERP and CRM systems.

The ideal candidate has 2–5 years of office management or business administration experience in a remodeling, construction, or manufacturing environment, plus strong MS

Qualifications

• 2–5 years of Office Management/Business Administration Management experience in construction, remodeling or manufacturing.

Responsibilities

• ERP Management: Approve customer orders, allocate inventory, and record/reconcile payments in ERP.
• Order and Inventory Coordination: Align order fulfillment with inventory/production capacity; resolve discrepancies.
• CRM Management: Use Salesforce Lightning to update project progress and generate engagement reports.
• AP/AR Management: Oversee payables, track payments, and prepare AP/AR reports.
• Process Improvement: Identify inefficiencies and train team members on ERP/CRM usage.
• Communication and Reporting: Provide updates on order status, inventory, and payments to management.
• Change Orders: Process requested changes in a timely and accurate manner.
• Payments: Manage and process checks/ACH within one day of receipt.
• Invoices/Bills: Submit to AP and manage incoming mail within two days.
• Supply Orders: Maintain branch supplies.
• Other duties as assigned.
• Attention to detail and communication with all levels.
• Must manage multiple tasks and adapt to change.
• Strong teamwork.

Skills

Attention to detail

Critical thinking

Microsoft Office

ERP experience

CRM experience

Inventory management

Team player

Multitasking

Communication across levels

Dependable

Education

Bachelor's degree (preferred)

Tools

Salesforce Lightning

Job description

Jacuzzi Group operates as a leading manufacturer of home and outdoor products. We are seeking a Central Operations Administrator to manage the day-to-day office operations at our Portland, OR location, ensuring seamless order fulfillment, accurate financial handling, and optimized customer journeys through ERP and CRM systems.

The ideal candidate has 2–5 years of office management or business administration experience in a remodeling, construction, or manufacturing environment, plus strong MS