Operations Account Specialist

ChemPoint; Bellevue (WA); Hybrid; USD 67,500 - 80,000; Full time

Job summary

ChemPoint in Bellevue, WA is seeking an Operations Account Specialist to coordinate with external operations providers, manage inventory, and support warehouse-related questions.

You will partner with the Operations Supervisor and Manager to align warehousing functions with goals, approve invoices, track inventory, and ensure accurate receiving, storage and shipments. This hybrid role involves collaboration with Customer Service, Finance, and Supply Chain teams, plus ongoing process improvements.

Qualifications

• Associate's or Bachelor’s degree preferred in a related field such as Supply Chain Management, Business Admin, or Logistics.
• Experience in warehousing, logistics, or distribution environments is preferred.
• Proficiency with Microsoft Office Suite, including advanced Excel skills.

Responsibilities

• Coordinate daily with external operations providers per approved procedures under supervision.
• Identify and implement process improvements to ensure smooth warehousing operations.
• Maintain relationships with warehousing service providers and serve as primary contact for daily activities.
• Audit and approve warehouse invoices for timely payment.
• Collaborate with Customer Service, Finance, Commercial, and Supply Chain teams to ensure seamless operations.

Skills

Excel

Organizational skills

Communication skills

Time management

Relationship building

Education

Associate’s or Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or related field

Tools

Microsoft Excel

Job description

We are looking for an Operations Account Specialist to join our team.

Primary Purpose

The Operations Account Specialist is responsible for daily tactical coordination with ChemPoint external operations providers according to approved procedures and under the direct supervision of the Operations Supervisor. Duties include inventory receipts and adjustments, dock to stock reporting, coordination of work orders to be filled by external providers and general support for operations/external providers related questions.

What You'll Do

• Identify, implement, and manage processes and process improvements to ensure the successful daily execution of all warehousing operations, partnering with cross-functional teams and leaders to drive organization-wide alignment and adoption.
• Partner directly with the Operations Supervisor and Operations Manager to ensure warehousing functions and processes align with and support departmental goals, including issue escalation and resolution.
• Establish and maintain effective relationships with warehousing service providers.
• Serve as the primary point of contact for warehouse providers on daily operational activities, including product tracking, inventory management, and approval processes.
• Audit and approve warehouse invoices to ensure accurate and timely payment.
• Hold internal and external stakeholders accountable to established warehouse processes, including proper receiving, storage, and outbound shipment procedures.
• Collaborate closely with Customer Service, Finance, Commercial, and Supply Chain teams to ensure seamless warehouse operations and customer satisfaction.
• Monitor warehouse provider performance against established service expectations and escalates issues as needed to appropriate stakeholders.
• Escalate warehousing loss claims and corrective action reports to the Operations Supervisor and support issue resolution efforts.
• Perform other related duties and responsibilities as assigned.

What You'll Need

• Associate’s or Bachelor’s degree from an accredited institution preferred, or an equivalent combination of education and relevant work experience.
• Degree in Supply Chain Management, Business Administration, Logistics, or a related field preferred.
• Previous experience in a warehousing, logistics, or distribution environment preferred.
• Proficiency with Microsoft Office Suite, including advanced Microsoft Excel skills.
• Strong organizational skills with the ability to prioritize workload, manage multiple tasks, and meet deadlines in a fast-paced environment.
• Excellent verbal and written communication skills, with the ability to effectively communicate ideas, recommendations, and information through various communication channels.
• Demonstrated ability to adapt to changing priorities and effectively interact with customers, suppliers, and third-party service providers.
• Ability to work independently while also contributing effectively within a collaborative team environment.
• Strong critical thinking, problem-solving, and decision-making skills with the ability to exercise sound judgment.
• Detail-oriented with a focus on accuracy, process compliance, and continuous improvement.
• Ability to build and maintain positive working relationships with internal and external stakeholders.

Where You'll Work

This is a hybrid role in Bellevue, WA.

Pay and Benefits

• The salary range for this position is $67,500 - $80,000 annually.
• The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.
• Available employee benefits include health, vision, dental coverage, along with industry-leading retirement and time off programs.

What You Can Expect

• Work/life flexibility.
• To be surrounded by an inclusive team who is collaborative and committed to the achievement of the company.
• To be rewarded for your contributions with a targeted annual company bonus and annual salary reviews.
• Competitive pay and benefits.

ChemPoint is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation due to a disability during the hiring process, please contact us at [e-mail].