Operations Account Executive

Fooda; New York (NY); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Stock options

Health, dental and vision plans

401k with company match

Paid maternity and parental leave

Flexible spending accounts

Monthly cell phone stipend

Company laptop

Daily subsidized lunch program

Fulfilling work experience

Job summary

Fooda is seeking an Operations Account Executive for the New York market to ensure a consistently top-tier lunch experience for clients and their employees.

You will onboard and train restaurants, handle client requests, and provide on-site support to maintain smooth daily operations. The role requires hands-on coordination, strong communication, and a hospitality mindset to deliver outstanding service.

Qualifications

• Minimum four years of professional work experience.
• Love for process, efficiency, and detail orientation.
• Highly organized and detail-focused; Type-A is a plus.
• Comfortable with technology in a fast-paced startup environment.
• Hospitality mindset focused on client, customer, and partner experiences.
• Excellent verbal and written communication skills.

Responsibilities

• Assist in managing daily operations of the New York market.
• Train, launch, and monitor restaurants for Delivery and Popup platforms.
• Serve as the main contact for clients and restaurants, with ongoing meetings and support.
• Coordinate on-site logistics to ensure smooth client launches.
• Conduct on-site audits to verify restaurant compliance and customer experience.
• Accurately input and verify data across Fooda systems.
• Collaborate with Operations team to ensure top service for clients.

Skills

4+ years experience

Process oriented

Organized

Tech-savvy

Hospitality mindset

Strong communication

Job description

Who We Are:

Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something and Fooda was born.

Who We Are:

Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something and Fooda was born.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45+ US cities with over 100 million meals served and continue to grow rapidly. Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of innovative food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.

Position Overview:

As an Operations Account Executive you will play a crucial role in helping manage daily operations for the New York market. Your “North Star” is ensuring that we provide a consistently first-rate lunch experience for our clients and their employees. You will work closely with the Operations Manager to on-board and train new restaurants, handle inbound requests from clients, and provide on‑site support.

What You’ll Be Doing:

• Assist in managing daily operations of the New York market


• Train, launch, and conduct performance follow-ups with restaurants for our Delivery and Popup platforms, cultivating an exceptional local restaurant network


• Serve as the point of contact for clients and restaurants, including day‑of communication, recurring meetings, and general support


• Support client launches by coordinating on‑site logistics and ensuring all operational aspects run smoothly


• Conduct on‑site audits to ensure restaurant compliance and assess customer experience.


• Accurately input and validate data to maintain accuracy across Fooda systems


• Collaborate with other members of the Operations team to achieve an excellent service experience for our clients, day in and day out

Who You Are:

• You have at least four years’ experience in a professional work setting


• You love process, work fast, and care about the details


• You are very organized and detail oriented. Type-A personality is a plus!


• You are savvy with technology and will be comfortable in a fast‑paced startup


• You are optimistic in the face of problems and know that you’re capable of finding solutions


• You have a natural hospitality mindset - warm, responsive, and focused on creating positive experiences for clients, customers, and restaurant partners


• You have strong communication skills and are comfortable giving direction


• You can lift and carry up to 40 lbs. and stand for up to two hours

What We’ll Hook You Up With:

• Competitive market salary and stock options, based on experience


• Comprehensive health, dental and vision plans


• 401k retirement plan with company match


• Paid maternity and parental leave benefits


• Flexible spending accounts


• Monthly cell phone stipend


• Company issued laptop


• Daily subsidized lunch program (ours!)


• A fulfilling, challenging adventure of a work experience

The salary range for this role is $75,000-$80,000. The salary is dependent on a number of factors including but not limited to: work experience, training, location and skills.