Operational Support Specialist

Personnel Resources, Inc.; Dothan (AL); On-site; USD 34,000 - 36,000; Full time

Job summary

Personnel Resources, Inc. is seeking an organized Operational Support Specialist to assist daily operations in a fast-paced office. The role focuses on accurate data entry, customer service, and coordinating schedules, orders, and deliveries across multiple priorities.

The candidate will process orders in Oracle, manage inventory, track deliveries, and support timekeeping activities with WorkBrain. Strong MS Office skills and attention to detail are required for success in this position.

Qualifications

• Previous administrative, customer service, or office support experience preferred.
• Experience with Oracle ERP and/or WorkBrain timekeeping is preferred.
• Strong computer and data entry skills.
• Excellent organizational, communication, and multitasking abilities.
• High attention to detail and ability to prioritize work in a fast-paced environment.
• Proficient in Microsoft Office, including Outlook, Excel, and Word.

Responsibilities

• Process customer orders and enter data accurately using Oracle.
• Schedule jobs and coordinate daily service activities.
• Order, receive, and track inventory and materials.
• Confirm delivery dates, locations, and product details with customers.
• Coordinate with clients to ensure timely and accurate deliveries.
• Maintain employee timekeeping records using WorkBrain, including assisting with timecard corrections and punches.
• Perform heavy data entry while maintaining a high level of accuracy.
• Answer customer inquiries and provide administrative support as needed.

Skills

Data entry

Organizational skills

Multitasking

Communication

Customer service

Time management

Tools

Oracle ERP

WorkBrain

Microsoft Office

Job description

We are seeking a highly organized and detail-oriented Operational Support Specialist to support daily operations in a fast-paced environment. The ideal candidate will have strong data entry skills, excellent customer service abilities, and experience coordinating schedules, orders, and deliveries while managing multiple priorities.

Responsibilities

• Process customer orders and enter data accurately using Oracle.
• Schedule jobs and coordinate daily service activities.
• Order, receive, and track inventory and materials.
• Confirm delivery dates, locations, and product details with customers.
• Coordinate with clients to ensure timely and accurate deliveries.
• Maintain employee timekeeping records using WorkBrain, including assisting with timecard corrections and punches.
• Perform heavy data entry while maintaining a high level of accuracy.
• Answer customer inquiries and provide administrative support as needed.

Qualifications

• Previous administrative, customer service, or office support experience preferred.
• Experience with Oracle ERP and/or WorkBrain timekeeping is preferred.
• Strong computer and data entry skills.
• Excellent organizational, communication, and multitasking abilities.
• High attention to detail and ability to prioritize work in a fast-paced environment.
• Proficient in Microsoft Office, including Outlook, Excel, and Word.

Pay: $16.50/hour

If you thrive in a fast-paced office environment and enjoy keeping operations running smoothly, we'd love to hear from you!

Personnel Resources is an Equal Opportunity Employer.