Fleet Support Adminsitrator

SIXT; Denver (CO); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

Paid Time Off & Holidays

Bonus Plan

Employee Assistance Program

Exclusive Employee Rentals

Uniform & Perks

Job summary

SIXT is seeking a Fleet Support Administrator to welcome customers, guide them through rentals, and ensure vehicles are ready for the road. You will verify documents, assist with vehicle selection, and finalize rental charges with clear receipts.

Responsibilities include inspecting returned vehicles, coordinating maintenance, and supporting daily fleet operations. A strong focus on customer service, organization, and teamwork with flexible shifts is required.

Qualifications

• At least 1 year of customer service experience, ideally in sales, service, or hospitality.
• Highly organized with analytical abilities to manage fleet inventory, repair schedules, work orders, and documentation.

Responsibilities

• Welcome customers and direct them to stations, maintaining a smooth front-of-house flow.
• Verify documents, check drivers license validity, assist in selecting vehicles and handling exchanges.
• Explain charges and finalize rental agreements with accurate receipts.

Skills

Customer Service

Organization

Communication

Teamwork

Schedule Flexibility

Microsoft Excel

Education

High School Diploma or GED

Tools

Microsoft Excel

Job description

Are you a people person with a passion for delivering premium experiences and keeping operations running like a well-oiled machine? As a Fleet Support Administrator at SIXT, you'll be the face of our brand, welcoming customers, guiding them through their rental journey, and ensuring every vehicle is ready for the road. From the moment a customer walks through the door to the moment they drive away, you'll play a vital role in making it seamless, professional, and memorable. Enjoy flexible hours, endless growth opportunities, and a starting salary of $25.20 per hour.

YOUR ROLE AT SIXT

You welcome every customer with a professional, friendly attitude, directing them to appropriate stations and maintaining efficient flow while ensuring a clean, organized front-of-house presence that reflects SIXT's premium brand standards

You verify customer documents, check driver's license validity, and assist customers in selecting the right vehicle while handling exchanges to meet business needs

You offer additional products and services such as prepaid fuel and toll passes, address customer questions and concerns, and finalize rental agreements by confirming documents and explaining charges with accurate receipts

You complete return transactions by inspecting rental vehicles for damage, fuel levels, and mileage, advising customers on final charges while discreetly handling findings and directing issues to appropriate channels

You perform daily inventory checks, manage vehicle availability, coordinate with dealerships and body shops for repairs, and schedule maintenance while obtaining estimates and generating purchase orders

You prepare new vehicles for rental by adding documentation, decals, and tags, enter them into the inventory system, oversee vehicle disposal preparation, and ensure personal belongings are removed from returned vehicles

YOUR SKILLS MATTER

Customer Service You have at least 1 year of customer service experience, ideally with a background in sales, service, or hospitality, and a genuine passion for creating memorable guest experience

Organization & Analysis You are highly organized with strong analytical abilities, capable of managing fleet inventory, repair schedules, work orders, and documentation while delivering data-driven insights

Education & Licensing You hold a high school diploma or GED, are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States

Technical Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications such as Excel

Communication & Teamwork You have excellent communication skills and thrive as a team player in a fast-paced environment, coordinating effectively across departments with a positive attitude

Schedule Flexibility You can work up to 40 hours per week, including day or evening shifts and weekend shifts

WHAT WE OFFER

Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future

Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays

Bonus Plan Take advantage of a bonus plan based on performance

Employee Assistance Program Access support whenever needed through our Employee Assistance Program

Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees

Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.