Operational Supervisor (Repair Center)

Ultimate Staffing Services; Eastvale (CA); On-site; USD 41,000 - 48,000; Full time

Job summary

Ultimate Staffing Services is seeking an Operational Supervisor for a repair center in Eastvale, CA. The role leads a team of 10–15, overseeing receiving and repair workflows, and coordinating with cross-functional teams to maintain smooth operations.

The candidate should bring supervisory experience in a repair/warehouse setting, strong organization and inventory skills, and proficiency with CRM, ticketing systems, and reporting tools. Mandarin bilingual is a plus.

Qualifications

• Supervisory experience in repair/warehouse environments.
• Experience with work orders and ticketing systems.
• CRM experience and ability to report on metrics.
• Strong organizational and inventory control capabilities.
• Ability to manage multiple priorities in a fast-paced setting.
• Preferred Mandarin bilingual communication.

Responsibilities

• Supervise and support a team of 10-15 employees (Receivers and Repair Technicians).
• Monitor daily operations in receiving and repair center stations.
• Track and prioritize work orders and repair tickets.
• Coordinate with Testing Engineers and cross-functional teams.
• Lead daily meetings and communicate priorities.
• Manage inventory control, tool organization, and asset tracking.
• Provide status updates to stakeholders and requestors.
• Review productivity and operational metrics for efficiency.

Skills

Supervisory experience

Leadership

Communication

Organization

Multitasking

Fast-paced environment

Education

High School diploma

Tools

CRM

Ticketing systems

Inventory management

Reporting tools

Job description

Operational Supervisor (Repair Center) (JN -082026-429422) Eastvale, California

Salary: USD30 - USD35 per hour

Operational Supervisor (Repair Center) Opportunity in California

Ultimate Staffing Services is actively seeking an experienced Operational Supervisor to join their client’s dynamic team in California. This role requires a dedicated professional with a strong background in managing repair center operations and a passion for leading and developing teams.

Responsibilities

Top 3 Priorities:

• Team supervision and leadership
• Relevant industry experience within a repair shop, service center, manufacturing, or operations environment
• Strong computer skills including CRM, ticketing systems, inventory management, reporting, and organization

Key Responsibilities:

• Supervise and support a team of 10-15 employees, including Receivers and Repair Technicians.
• Monitor daily operations within receiving and repair center stations.
• Track and prioritize work orders, repair tickets, and operational workflows.
• Coordinate activities with Testing Engineers and other cross-functional team members.
• Conduct daily meetings and communicate operational priorities.
• Monitor inventory control, tool organization, and asset tracking.
• Provide status updates and progress reports to internal stakeholders and requestors.
• Review productivity, workflow efficiency, and operational metrics.
• Ensure work orders are completed accurately and on time.
• Assist in building processes and improving operational efficiencies.
• Warehouse and repair center setting
• Fast-paced environment
• High volume operation handling approximately 50-100 work orders per week
• Collaborative culture with strong interaction between operations, engineering, and repair teams

Communication Breakdown:

• Approximately 30% customer/requestor updates and progress reporting
• Approximately 25% email communication
• Primary focus is operations, receiving, repair coordination, and supervision
• Minimal traditional customer service (approximately 1%)

Qualifications

Required:

• Previous supervisory experience
• Experience in a repair center, service center, manufacturing, warehouse, or operations environment
• Strong organization and inventory control experience
• Experience with work orders and ticketing systems
• CRM experience
• Strong computer proficiency and reporting skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and leadership skills

Preferred:

• Mandarin bilingual required (as they will be communicating with overseas team)
• Experience supervising technicians or repair personnel
• Experience working with inventory management systems
• Degree preferred but not required

Requirements

Education requirement is High School.

Work Hours

Hours: 8:00 AM - 5:00 PM

Background and drug screen required.

Max Pay: $35 per hour.

Min Pay: $30 per hour.

Around 0% travel time.

This job is a supervisor position.

CV / Resume:
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Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. No, I am not currently eligible to work (work permit/visa/citizenship) in the country to which I am applying.