Operational Risk Oversight Officer-Technology, Data and Operations

Truist; Charlotte (NC); On-site; USD 160,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Paid holidays

Vacation days

Job summary

Truist is seeking an Operational Risk Oversight Officer to join the second line-of-defense risk oversight team for the Technology, Data, & Operations function. This on-site, in-office role requires collaboration with senior leaders to identify, assess, and challenge operational risks, ensuring effective risk programs are in place.

The position emphasizes governance, risk controls, and cross-functional engagement, with travel as needed and a location-flexible setup across Truist hub locations in

Qualifications

• Bachelor's degree in a financial-related discipline or equivalent education and experience.
• 10+ years of banking or risk management experience with expertise in risk identification and assessment.
• Knowledge of enterprise Governance Risk and Compliance (eGRC) platforms and tools such as RSA Archer.
• Strong business acumen, problem solving, critical thinking, influencing, and decision making.
• Willingness to travel occasionally overnight and operate in dynamic environments.

Responsibilities

• Provides independent risk oversight for Truist Business Units by identifying, monitoring, mitigating, and reporting on operational risks; escalates key risk matters to senior leaders.
• Reviews and challenges 1LOD Risk Program execution and documents findings per policy.
• Attends BU Risk Committees/Working Groups and collaborates with 2LOD partners to stay informed on risk drivers.
• Participates in strategic initiatives and designs solutions to complex problems using business acumen.
• Strengthens risk culture and engages with executives to influence risk outcomes.
• Acts as SME for Operational and Enterprise Risk frameworks and oversees adequacy of controls.
• Monitors regulatory, compliance and audit matters and ensures timely action on risk exposures.

Skills

Banking knowledge

Risk management

Communication skills

Problem solving

Independent work

Data analysis

Education

Bachelor's degree in financial-related discipline

Postgraduate degree in Accounting/Finance or related field

Tools

RSA Archer

Job description

Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America)

JOB SUMMARY

The Operational Risk Oversight Officer is a key contributor to the Truist second line-of-defense Operational Risk Oversight team responsible for independent risk oversight for the Technoloygy, Data, & Operations team at Truist.

Operational Risk Oversight Officers work closely with Business Unit Risk Executives, Risk Oversight, Risk Program Owners, and other senior leaders and management to advise on operational risk-related topics, provide effective challenges of Operational and Enterprise Risk Programs, and independently identify and assess operational risks across their assigned areas of oversight.

This position can sit in any Truist hub location. This is an on-site 5 day in-office position. No remote options available.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• 1. Provides independent risk oversight for Truist Business Units by effectively identifying, monitoring, mitigating, and reporting on operational risks. Escalates key risk matters to the Business Unit Risk Executives, Risk Oversight, Risk Program Owners, and other senior leaders and management, as needed.
• 2. Reviews and challenges first line-of-defense (1LOD) Risk Program execution as required by policy or directed by the ORO Director. Monitors, reviews, and challenges risk and control self-assessments, scenario analyses, loss analyses, change risk assessments, readiness assessments, key indicators, and risk identification. Documents effective challenge within Archer (or other solutions) as prescribed by Risk Program requirements. Issue Findings in accordance with the Enterprise Issues Management Policy.
• 3. Attends Business Unit Risk Committees/Working Groups and other Steering Committees relevant to the assigned oversight areas. Engages with key 2LOD partners (e.g., Compliance, Technology, Financial Crimes, etc.) regularly to stay informed on risk drivers impacting operational risk.
• 4. Participates in strategic initiatives with broad operational and enterprise level impact. Provides leadership and strategic direction in the design of solutions to complex problems. Uses business acumen and experience to enable and enhance communication between businesses and 2LOD functions.
• 5. Strengthens and sustain a proactive risk culture by demonstrating effective risk management and establishing productive partnership routines across the organization including direct engagement with executives and senior management. Interfaces regularly to influence outcomes related to the effective management of Operational Risk.
• 6. Possesses a strong subject matter expertise and is a steward of the Operational and Enterprise Risk frameworks. Executes and directs independent oversight of the adequacy of operational controls to achieve business outcomes to meet strategic and financial goals within risk appetite.
• 7. Monitors legal, regulatory, compliance and audit matters for assigned BU oversight areas and ensure timely action and monitor risk exposures, concentrations, and limits for compliance with risk appetite.

QUALIFICATIONS REQUIRED

• 1. Bachelor's degree with major in financial-related discipline (accounting, business, finance, etc.) or equivalent education and experience.
• 2. Ten+ years of banking or risk management experience with subject matter expertise in area of oversight. Strong grasp of Operational and Enterprise Risk Frameworks including risk identification and assessment. Working knowledge of enterprise Governance Risk and Compliance (eGRC) platforms and tools (e.g., RSA Archer).
• 3. Subject matter expertise related to business functions which may include by are not limited to deposits, consumer lending, payments, investment banking, commercial lending, human resources, legal, and finance.
• 4. Strong business acumen / knowledge, problem solving, critical thinking, influencing, and decision-making skills.
• 5. Experience operating independently and navigating ambiguity to deliver value.
• 6. Time management skills and adaptable to dynamic and complex work environment with multiple concurrent deliverables. Demonstrated ability to organize and manage complex initiatives and deliver high-quality, executive level work products.
• 7. Excellent interpersonal and communication skills demonstrating the ability to establish credibility with all levels of management effectively.
• 8. Comfort with data and applying analysis to derive value-add insights.
• 9. Adept with Microsoft Office products.
• 10. Ability to travel, occasionally overnight.

PREFERRED QUALIFICATIONS

• 1. Fifteen+ years of banking or risk management experience with subject matter expertise in area of oversight.
• 2. Postgraduate degree in Accounting, Business, Finance or related field, or equivalent education and related training.
• 3. Audit experience.
• 4. Familiarity with financial services related laws, rules, regulations, and risk management standards e.g., Consumer Financial Protection Bureau (CFPB), SR15-19, BASEL Committee on Banking Supervision, Securities Exchange Commission (SEC), Sarbanes-Oxley (SOX), Consumer Financial Protection Bureau (CFPB), Financial Industry Regulatory Authority (FINRA), etc.
• 5. Professional designation/certifications related to risk management or field of assigned area of oversight.

GENERAL DESCRIPTION OF AVAILABLE BENEFITS FOR ELIGIBLE EMPLOYEES OF TRUIST FINANCIAL CORPORATION

To comply with the Virginia pay transparency statute and for work locations in Virgina ONLY, the annual base salary for this position is $160,000-$170,000. Additional incentive pay is available for this position

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.

Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work About Truist

TRUIST IS A PURPOSE-DRIVEN FINANCIAL SERVICES COMPANY, FORMED BY THE HISTORIC MERGER OF EQUALS OF BB&T AND SUNTRUST. WE SERVE CLIENTS IN A NUMBER OF HIGH-GROWTH MARKETS IN THE COUNTRY, OFFERING A WIDE RANGE OF FINANCIAL SERVICES. AT TRUIST, OUR PURPOSE IS TO INSPIR AND BUILD BETTER LIVES AND COMMUNITIES. THAT HAPPENS THROUGH REAL CARE TO MAKE THINGS BETTER. TO MEET CLIENT NEEDS, TO EMPOWER TEAMS, AND TO LIFT UP COMMUNITIES. LEARN MORE ABOUT TRUIST ON TRUIST.COM.