Operational Risk Officer

Origin Bank; Louisiana; Remote; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Operational Risk Management professional to enhance their risk assessment and management processes. In this role, you will collaborate with various teams to ensure effective risk mitigation strategies are in place, while also supporting business continuity and fraud risk management initiatives. The ideal candidate will possess a strong analytical mindset, excellent communication skills, and a passion for operational excellence. Join a team that values relationships and strives to redefine the banking experience for its clients. This is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• 3+ years of experience in risk management within financial institutions.
• Proficiency in using Excel for data aggregation and analysis.
• Ability to draft risk assessment reports and communicate effectively.

Responsibilities

• Support the Operational Risk Manager in executing risk assessments and documentation.
• Assist in managing the Company's Third Party Risk Management process.
• Coordinate Business Continuity Planning and ensure effective communication during emergencies.

Skills

Operational Risk Management

Risk Assessment

Data Governance

Fraud Risk Management

Business Continuity Management

Communication Skills

Analytical Skills

Project Management

Education

Bachelor's Degree

Tools

Microsoft Excel

Risk Management Software

Business Continuity Management Software

Physical Security Management Software

Job description

Summary: Executes operational risk management tasks and responsibilities under the supervision of the Operational Risk Manager. Responsibilities include assisting the Operational Risk Manager in managing and performing risk assessment, risk management and risk monitoring on a Company-wide basis. Assigned tasks may include, but are not limited to; managing Risk and Control Self-Assessments, third party risk management, business continuity management, physical security, fraud risk management, insurance risk management, model risk management, data governance and enterprise risk management. Performing the responsibilities of this role requires extensive and continuous communication and collaboration with other members of the Risk Department team and Company line of business personnel.

Assigned work will be project oriented and require the capability to work with limited supervisory oversight while managing numerous project tasks simultaneously. Performing assigned responsibilities will require an understanding of the operational risks and internal controls framework typical for Financial Institutions, proficiency in the use of Excel spreadsheets, the capability to understand and use various software applications, and the ability to read and comprehend Federal Reserve Bank guidance on the application of laws and regulations. The role also requires the ability to draft written risk assessment reports.

Essential Duties and Responsibilities include the following:

• Support the Operational Risk Manager in executing the Company’s Risk and Controls Self-Assessment (RCSA) program; including writing operational risk assessment reports and completing operational risk assessment documentation. Responsibilities also include operating the Company’s Risk and Controls Self-Assessment software.
• Support the Operational Risk Manager in the oversight of the Company’s Third Party Risk Management process, including acting as a knowledgeable backup to the Third Party Risk Manager. Third Party Risk Management responsibilities may include reviewing due diligence documentation prepared by third parties, managing vendor contracts, and acting as needed to ensure the integrity of information and data in the Third Party Risk Management software application. Third Party Risk Management responsibilities also include documenting internal controls, and assessing the effectiveness of internal controls, associated with the Company’s implementation of third party software systems (i.e. User Entity Controls analysis). Responsibilities also include operating the Company’s Third Party Risk Management software.
• Support the Corporate Security Officer in the executing the Company’s Physical Security Management process, including acting as a knowledgeable backup to the Corporate Security Officer. Responsibilities also include operating the Company’s Physical Security Management software.
• Support the Company’s Business Continuity Planning process, including coordinating with line of business and IT managers to document and administer the Company’s Business Continuity Management Program. Responsibilities would include the oversight of development and documentation for Business Continuity Risk Assessment, Business Impact Analyses, Business Recovery Plans, Disaster Recovery test planning (including annual tabletop Exercise), executing the Emergency Alert System, and ensuring communications are sent to Emergency Teams and/or employees as needed during an emergency. Responsibilities also include operating the Company’s Business Continuity Management software.
• Support the Operational Risk Manager in executing on the Company’s Model Risk Management Program.
• Support the Operational Risk Manager in executing on the Company’s Data Governance Program.
• Support the Operational Risk Manager in the monitoring and reporting on the Company’s fraud mitigation process. Requires effective communication and collaboration with the Company’s fraud investigators and line of business owners.
• Support the Operational Risk Manager in performing a risk assessment of the Company’s Identity Theft Red Flags program. Responsibilities will require documenting risks and controls associated with Identity Theft.
• Support the Bank’s Notary and Medallion Stamp Programs. Responsibilities include assisting with answering questions regarding duties, overseeing annual notary acknowledgements, quarterly monitoring of stamp logs, annual stamp holder reviews, and setting up new stamp holders.
• Support the reporting responsibilities of the Risk Department, including developing and creating reporting for Enterprise Risk Committee and the Risk Committee and the Board of Directors.
• Support the Operational Risk Manager in the oversight of the Company’s Insurance Risk Management process, including maintaining insurance policies documentation, facilitating insurance coverage changes, and facilitating insurance claims handling.
• Assist with internal audit and Federal Reserve Bank examiner requests. This includes both documentation and information requests.
• Serve our internal and external customers in a professional and timely manner. Service standards expect responses to all phone calls and emails initially within 24 hours with appropriate follow-up as necessary.
• Assist the Operational Risk Manager in other special projects as needed.

Supervisory Responsibilities

This job does not have direct supervisory responsibilities but does serve as a backup in the absence of other colleagues in the Operational Risk Management department.

Competencies - To perform the job successfully, an individual should demonstrate the following competencies:

Oral and Written Communication - Speaks clearly and persuasively in positive or negative situations; Responds well to questions; Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information; The capability to draft professionally written reports, memorandums and procedures in a professional writing style.

Analytical and Design - Synthesizes complex or diverse information; Collects and researches data; Generates creative solutions; Demonstrates attention to detail.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.

Project Management - Develops project plans; Communicates changes and progress.

Interpersonal Skills - Focuses on finding solutions; Maintains confidentiality; Emphasizes listening skills and the collaborative approach to problem solving.

Teamwork - Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions.

Planning/Organizing - Uses time efficiently; Sets goals and objectives.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.

Quality and Quantity - Demonstrates accuracy and thoroughness; Completes work in timely manner.

Organizational Support - Follows policies and procedures; Supports organization's goals and values; Benefits organization through outside activities.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions.

Diversity - Demonstrates knowledge of EEO policy; Promotes a harassment-free environment.

Attendance/Punctuality and Dependability - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Follows instructions, responds to management direction.

Adaptability, Initiative and Innovation - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. An individual must be able to multi-task and think quickly during stressful situations. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience

Bachelor's degree (B.A.) from four-year college or university. Three or more years financial institutions risk management experience, or comparable experience that demonstrates the ability to perform the described Essential Duties and Responsibilities.

Ability to read and interpret documents such as Federal Reserve Bank publications, policies and procedures.

• Communication Skills

Ability to write routine reports and correspondence. Ability to speak effectively before groups of the Company’s employees

• Mathematical Skills

Ability to use Excel spreadsheets to aggregate large amounts of data and calculate results to be included in risk assessment monitoring and reporting.

• Internal Controls

Knowledge of the risks and controls objectives applicable to financial institutions. The ability to document a system of internal controls.

• Computer Skills

To perform this job successfully, an individual should be proficient in computer applications such as the Internet, Microsoft Word, Microsoft Excel and Outlook.

• Bank Culture/Customer Service Skills

Promotes the Company’s culture, including the support of our Brand promise and Core Values.

Ability and judgment to interact and communicate appropriately with other employees and supervisor.

• Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Company’s changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Company’s sole discretion.

Origin Bank is an equal opportunity employer and we do not discriminate in hiring or employment on the basis of race, color, sex, age, marital or veteran status, non-job related disability, religion, national origin, genetic information or any other basis protected by law.

Remote positions are intended to be filled in states within our footprint, which includes: Alabama, Florida, Louisiana, Mississippi, and Texas. Any exception to this policy requires further regulatory review and approval by management.

About Us

You think working at a bank isn’t for you? Maybe you should take another look.

At Origin, we are changing people’s perception of banks. We believe we are life changers. We go beyond the transaction to develop relationships with our customers, so that we can truly understand what makes them unique. We are trusted advisors who understand the specific needs of our clients in order to custom fit solutions to their financial needs.

We are managers, accountants, tech specialists, marketers, human resource professionals, business developers and mortgage officers. We are encouragers, financial counselors and problem solvers. And it is our promise to always make every customer feel like the only customer, every time.