Operational Risk Intermediate Analyst

Citi; New York (NY); Hybrid; USD 63,000 - 87,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off

Job summary

Citi is recruiting for an Operational Risk Intermediate Analyst to support the review of internal fraud anomalies, assist investigations, and maintain governance routines across the NAM region. The role is hybrid, with primary locations in San Antonio, TX and Jacksonville, FL, and requires 2–5 years in related risk or financial crimes fields.

Candidates should hold a Bachelor's degree, be proficient in MS Office, and be capable of navigating a complex organization while delivering timely,

Qualifications

• 2–5 years of experience in Fraud, Financial Crimes, Risk, or Banking Operations.
• Excellent organizational and communication skills; able to prioritize and adapt.
• Proficient in MS Office applications; strong collaboration and independence.

Responsibilities

• Review arising Internal Fraud anomalies within required timelines.
• Investigate Internal Fraud issues following policies and procedures.
• Maintain case tracking and collaborate with Global IF analytics.
• Support governance routines and risk-based decision making.

Skills

Analytical Thinking

Governance

Risk Management Lifecycle

Controls Lifecycle

Credible Challenge

Education

Bachelor's degree

Tools

MS Office

Job description

Operational Risk Intermediate Analyst

Job Req Id

26990130

Location(s)

San Antonio, Texas, United States, Jacksonville, Florida, United States

Job Type

Hybrid

Posted

Sep. 03, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Operational Risk Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities

• Support the timely review of arising Internal Fraud anomalies and that such disposition satisfies required timeline expectations.
• Support the thorough review and/or investigation of Internal Fraud anomalies and that such review satisfies current policies/procedures.
• Support case tracking.
• Work with the Global IF analytics team to ensure optimal detection routines are deployed and effectively managed.
• Support / Implement the provision of meaningful Governance routines / MIS to facilitate the identification of risk / measurement of work and substantially support business decisions based upon the work performed.
• Support the deployment of the required Detection tools / platforms / protocols to ensure optimal efficiency and effectiveness is delivered.
• Provide thoughtful feedback to leadership to contribute to the continuing evolution of the NAM IF focused function.
• Performs other duties and functions assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 2-5 years previous experience preferably in Fraud, Financial Crimes, Risk and Controls or Banking Operations
• Excellent organizational skills, ability to prioritize and adapt to change
• Demonstrated interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to both work collaboratively and independently; ability to navigate a complex organization
• Proficient in MS Office applications ( Excel, Word, PowerPoint)
• Project management skills, MCA knowledge

Education

• Bachelor’s/University degree or equivalent experience

Job Family Group

Risk Management

Job Family

Operational Risk

Time Type

Full time

Primary Location

San Antonio Texas United States

Primary Location Full Time Salary Range

$62,620.00 - $87,380.00

Citi offers competitive employee benefits, including:

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Analytical Thinking, Controls Lifecycle, Credible Challenge, Governance, Policy, Procedure, and Regulation, Risk Management Lifecycle.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date

Sep 09, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (opens in new window). View Citi’s EEO Policy Statement (opens in new window) and the Know Your Rights (opens in new window) poster.