Operational Resilience & Continuity Leader

Socket.dev; Albuquerque (NM); On-site; USD 75,000 - 115,000; Full time

Job summary

Socket.dev is seeking an Operational Risk & Resilience Specialist to administer and mature business continuity, disaster recovery, and incident response programs. You will partner with IT, Information Security, and Compliance to ensure preparedness and regulatory compliance across the enterprise.

Responsibilities include BIA maintenance, testing, tabletop exercises, and exception escalation to the Enterprise Risk Manager.

Qualifications

• Minimum 2–4 years of experience in business continuity, disaster recovery, operational risk, IT risk, or related resilience discipline within a financial institution or regulated environment.
• Experience with complaints, compliance, or member/customer service within a bank or credit union, including investigation and root‑cause work.
• Preferred certification in business continuity (e.g., CBCP, ABCP) or similar credential.

Responsibilities

• Administrates and matures BCP/DR and incident response programs.
• Coordinates with IT, Information Security, Fraud, Compliance, and business units on resilience and continuity.
• Develops testing schedules (tabletop, functional, simulations) and tracks gaps to closure.
• Prepares resilience reporting for Risk Oversight Committee and regulatory interactions.
• Maintains BCP resilience software and supports regulatory examinations.

Skills

Organizational skills

Project coordination

Written communication

Facilitation

Analytical thinking

Cross-functional collaboration

Self-starter

Education

Bachelor's degree in business administration, information systems, risk management, or related field

Tools

MS Office

BCP software (e.g., Tandem)

Job description

Socket.dev is seeking an Operational Risk & Resilience Specialist to administer and mature business continuity, disaster recovery, and incident response programs. You will partner with IT, Information Security, and Compliance to ensure preparedness and regulatory compliance across the enterprise.

Responsibilities include BIA maintenance, testing, tabletop exercises, and exception escalation to the Enterprise Risk Manager.