Operational Excellence Specialist

Taco, Inc.; Cranston (RI); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking an Operational Excellence Specialist to enhance business performance and drive continuous improvement. In this pivotal role, you will analyze data, collaborate with cross-functional teams, and implement strategies to optimize operational processes. This position offers a dynamic work environment where your contributions will directly impact the organization's success. With a focus on employee growth and community wellbeing, this family-owned company values innovation and strong relationships. Join a team dedicated to excellence and make a meaningful difference in a supportive atmosphere.

Benefits

Competitive Salaries

Benefits

Tuition Reimbursement

Career Development

Profit Sharing

Focus on Family and Community Wellbeing

Qualifications

• 4+ years of experience in operational excellence and process improvement.
• Strong knowledge of ERP systems and ability to influence without authority.

Responsibilities

• Analyze data and assign reason codes for performance issues.
• Collaborate with teams to align operational goals with KPIs.

Skills

Analytical Skills

Problem-Solving Skills

Leadership

Team Management

Process Improvement

Influencing Skills

Education

Bachelor's degree in Engineering, Business, Supply Chain

Lean Six Sigma certification

Tools

ERP systems (Epicor)

Job description

As a family-owned and operated company, we feel a special obligation to the employees who comprise our Taco family. We are committed to offering employees access to the tools necessary to live long and productive lives. We strive to instill in all of our employees:

• A positive mental attitude that helps us to be a leader in the industry
• A commitment to building strong relationships, both inside and outside the organization
• A desire to learn, grow, and contribute to moving our strategy forward
• A need to create and to innovate

Employment Type: Regular Full-Time Salary

Shift: 1st Shift

Work Status: Onsite

Position Summary: The Operational Excellence Specialist plays a pivotal role in driving operational excellence and enhancing overall business performance. They are responsible for identifying and coding issues related to various areas such as orders and inventory. This role works closely with cross-functional teams to identify areas for improvement, develop strategies, and implement initiatives to optimize operational processes and drive continuous improvement.

Measures of success:

• Reason codes are assigned to each occurrence
• Key performance indicators show improvement year over year

Responsibilities: Responsibilities include but are not limited to:

• Analyze data and work with cross-functional teams to assign reason codes for missed/poor performance in areas such as on-time performance, excess/obsolete inventory, shipping errors, etc.
• Identify gaps in key performance indicators and develop strategies or recommend opportunities for Continuous Improvement teams.
• Build knowledge of the organization and processes, identifying areas for process improvement.
• Collaborate with teams to ensure operational goals align with KPIs.
• Monitor and track KPIs to evaluate the effectiveness of initiatives.
• Prepare and present reports and recommendations to senior management.
• Lead training sessions as needed.
• Participate in or lead Continuous Improvement teams as required.

Qualifications:

• Bachelor's degree in Engineering, Business, Supply Chain, or related field; significant applicable experience may be considered in lieu of a degree
• Lean Six Sigma certification is a plus
• 4+ years of experience in driving operational excellence and process improvement
• Strong knowledge of ERP systems, especially Epicor
• Understanding of planning processes
• Ability to influence without formal authority
• Experience in leading trainings
• Strong analytical and problem-solving skills
• Leadership and team management abilities

Work Environment: Mainly office-based, with occasional exposure to production areas requiring safety gear. May work from home on an ad hoc basis.

Management: No direct reports.

Benefits: We offer competitive salaries, benefits, tuition reimbursement, career development, profit sharing, and a focus on family and community wellbeing. We celebrate diversity and support our employees' growth.