Operational Data & Financial Analyst

Blue Cross Blue Shield of Michigan; Detroit (MI); On-site; USD 55,000 - 85,000; Full time

Job summary

Blue Cross Blue Shield of Michigan is seeking a detail-oriented professional to assist and support management in evaluating and implementing production workflows and reporting improvements to raise customer service and overall quality.

You will compile operational data, maintain reporting systems, and provide status updates to leadership while documenting procedures and delivering informative reports and trainings for internal departments and external entities.

Qualifications

• Bachelor's Degree in a related field preferred.
• Two (2) years of experience in a related field required.
• Strong verbal and written communication skills.
• Interpersonal skills and ability to interact with all levels of the organization.
• Analytical and problem-solving skills to identify and implement process improvements.
• Organizational skills and ability to coordinate multiple activities.

Responsibilities

• Assist and support management in evaluating, recommending, establishing, implementing and analyzing new and improved production workflows and processes.
• Compile and analyze operational data to identify and resolve business problems.
• Maintain reporting systems and participate in testing; develop procedures and controls for improvements.
• Provide leadership with status updates on projects and issues.
• Communicate policy changes to achieve project objectives and document departmental procedures.
• Create and present reports and presentations to display operational data and propose changes.

Skills

Verbal communication

Written communication

Interpersonal skills

Microsoft Office

Analytical skills

Problem-solving

Organization

Teamwork

Education

Bachelor's degree in a related field

2 years of related experience

Tools

Microsoft Office

Job description

Blue Cross Blue Shield of Michigan is seeking a detail-oriented professional to assist and support management in evaluating and implementing production workflows and reporting improvements to raise customer service and overall quality.

You will compile operational data, maintain reporting systems, and provide status updates to leadership while documenting procedures and delivering informative reports and trainings for internal departments and external entities.