Operational Data Analyst

JSI; Huntsville (AL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary + performance-based bonuses

Comprehensive benefits package

Generous PTO

Ongoing professional development opportunities

Job summary

JSI in Huntsville, AL is seeking an Operational Data Analyst to join the Business Operations team. In this role, you will manage partner accounts, ensuring accuracy in invoicing and resolving discrepancies. Key qualifications include a High School Diploma, 2+ years in a similar role, and proficiency with Excel and Rev.io software. JSI offers competitive salary, comprehensive benefits, and opportunities for professional development in a mission-driven environment focused on advancing broadband initiatives.

Qualifications

• 2+ years of experience in an operational data analyst role.
• Strong attention to detail and organizational skills.
• Effective communication skills.

Responsibilities

• Create and send accurate invoices and credit memos to partners.
• Monitor outstanding invoices and follow up on overdue accounts.
• Document and resolve account or invoice issues as they occur.

Skills

Operational data analysis

Excel spreadsheets

Attention to detail

Problem-solving

Effective communication

Education

High School Diploma or equivalent

Tools

Microsoft 365

Rev.io software

NetSuite

Job description

Overview

JSI invites you to join our team as an Operational Data Analyst on our Business Operations team working onsite in our Huntsville, AL office, where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion—while advancing your career within a mission-driven, growth-focused organization.

About the Company

JSI is a leading full-service consulting firm specializing in broadband solutions. For over 60 years, we have provided independent communications service providers with expert financial, engineering, management, operational, regulatory, and strategic guidance. Our extensive industry knowledge and proven track record of success have empowered partners to achieve sustainable growth and profitability. With over 1,000 partners nationwide and a powerful presence in markets like Georgia, Texas, Maryland, and Alaska, JSI empowers rural and regional broadband providers to expand, evolve, and excel in a rapidly shifting digital world.

Position Overview

As an Operational Data Analyst, you will be responsible for overseeing the status of partner accounts to identify inconsistencies and resolve potential issues.

Responsibilities

• Create and send accurate invoices and credit memos to partners.
• Perform any combination of routine calculating, posting, and validation within the data platforms.
• Assist partners with setting up different payment methods.
• Monitor outstanding invoices and follow up on overdue accounts.
• Document and resolve account or invoice issues as they occur.
• Create thorough reports on operational activities to produce clear and reliable data.
• Serve as the primary point of contact for operational inquiries.
• Work closely with finance and operational teams to address issues.

Required Qualifications

• High School Diploma or equivalent.
• 2+ years of experience in an operational data analyst role.
• Experience with Excel spreadsheets, Microsoft 365, MS Word, etc.
• Knowledge of Rev.io software.
• Strong attention to detail, organizational skills, problem-solving abilities, and effective communication skills.
• 1+ years of NetSuite experience preferred.

Benefits & Compensation

• Competitive salary + performance-based bonuses.
• Comprehensive benefits package (medical, dental, vision, 401(k)).
• Generous PTO and wellness opportunities.
• Ongoing professional development and educational opportunities.