Import Specialist

JAS Worldwide; Minneapolis (MN); On-site; USD 36,423 - 43,050; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with match

Life insurance

Job summary

JAS Worldwide in Minneapolis is seeking a detail-oriented professional to manage import and export shipments. This role involves preparing shipping documents, tracking orders, and providing exceptional customer service.

The ideal candidate will have a High School Diploma and at least 5 years of experience in logistics. Benefits include comprehensive medical coverage and a 401(k) with match.

Qualifications

• Must be detail-oriented and able to multitask while meeting deadlines.
• Experience and knowledge regarding import, compliance, rules and regulations preferred.

Responsibilities

• Prepare, review, and process necessary shipping documents.
• Track customer bookings and shipments while updating clients on status.
• Resolve incorrect payables while working with vendors.

Skills

Excellent organizational skills

Excellent communication skills

Experience handling import & export shipments

Flexibility

Strong computer skills including Microsoft Office

Detail oriented

Ability to work in a team and independently

Education

High School Diploma or GED equivalent

Minimum 5 years' experience handling imports and exports

Tools

CargoWise (C1)

Job description

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

ESSENTIAL FUNCTIONS:

• Prepare, review and process appropriate documents (i.e. customers classification, commercials invoices, etc.) ensuring files contain all necessary copies, are accurate and in the proper sequence
• Receive and track customer bookings/shipments, update client of shipment status/delays, dispatch for delivery, collect proof of delivery (POD), cost and invoice all files
• Comply with all company business process guidelines
• Bill/Invoice each file to the respective customers paying close attention to payment terms for the responsible party
• Resolve and reconcile incorrect payables by working with vendors and overseas offices
• Assist sales, department manager(s) and colleagues in compiling quotes
• Provide accurate job costing forecast ensuring all payables, receivables and accruals are set and properly managed per company rules and guidelines
• Provide responsive customer service
• Dispatch freight for delivery, maintain communication with trucker throughout delivery
• Ability to recognize any changes in customers shipping down trends and report to Management
• Ability to be cross trained and act as a back-up for any member of the team if necessary
• To report on customer performance and identify any change in support
• Promote compliance across the department/section
• Ability to work through problems, but also recognize issues that may need to be communicated/escalated to management
• Ensure all timely correspondence to customers
• Other duties as requested

SUPERVISORY RESPONSIBILITIES:

• None

QUALIFICATIONS:

• Excellent organizational skills
• Excellent communication skill
• Must have experience handling import & export shipments using both air and ocean products
• Flexibility
• Strong computer skills including Microsoft Office suite a plus
• Detail oriented, able to multitask and meet deadlines
• Able to work in a team and independently

EDUCATION AND EXPERIENCE:

• High School Diploma or GED equivalent is preferred
• Minimum 5 years’ experience handling imports and exports (via ocean/air product) or a combination of education and expertise required
• Experience and knowledge regarding import, compliance, rules and regulations preferred
• Experience handling accruals and billing of services provided to customers
• Knowledge of Importer Security Filing (ISF) preferred
• Knowledge of CargoWise (C1) preferred
• Good working knowledge of Incoterms required

ENVIRONMENT:

100% performed in climate-controlled internal office environment working under normal office conditions.

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

ADDITIONAL:

• The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.
• The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
• In accordance with Minnesota's pay transparency laws, the hourly compensation for this position is $26.44 - $31.25 / HR. This range reflects the base salary or wage, which may vary based upon, but not limited to factors such as education, experience, skills, proficiency, job performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program.
• JAS Forwarding USA offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, maternity leave, adoption assistance, and employer/partner discounts.

DEFINITIONS:

Management retains discretion to add or change duties of this position at any time.

NOTICE TO APPLICANTS:

JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE ITS BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I‑9 to confirm work authorization.