Operation Specialist

Empire Workforce Solutions; Lathrop (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

Empire Workforce Solutions in Lathrop, CA, is seeking an Operations Specialist to support inbound logistics, inventory control, fulfillment, and warehouse operations. The role requires a hands-on attitude, strong problem-solving skills, and ownership of projects from start to finish.

You will become a WMS superuser, troubleshoot issues, manage data, and generate productivity reports. This position emphasizes cross-functional collaboration and continuous process improvement in a fast-paced

Qualifications

• 2-3 years of experience in Supply Chain, Operations, Inventory Management, or Logistics.
• Excellent organizational skills and strong attention to detail.
• Hands-on, get-it-done mentality.
• Ability to work in a fast-paced environment and meet deadlines.
• Intermediate Excel skills including Pivot tables, VLOOKUP, and Reporting.

Responsibilities

• Become a WMS superuser and assist with training warehouse staff.
• Identify, troubleshoot, and help resolve WMS issues.
• Update, maintain, and monitor operational data for accuracy.
• Create and provide fulfillment productivity reports to monitor efficiency.
• Support order management and scheduling for fulfillment teams.
• Assist with inventory reconciliation and investigate discrepancies.
• Maintain accurate warehouse inventory locations within the WMS.
• Create and maintain SOPs for recurring issues.
• Participate in continuous process improvement initiatives.

Skills

Organizational skills

Attention to detail

Communication skills

Problem-solving

Ownership and accountability

Data analysis

Education

Bachelor's degree in Supply Chain or Operations

Tools

Excel

Google Docs

Job description

Job Description

Job Description

Operations Specialist

Location: Lathrop, CA
Schedule: Monday-Friday, 7:00 AM-3:30 PM
Pay: $23.00-$25.00 per hour, based on experience

Position Summary

We are seeking a self-sufficient, ambitious, and detail-oriented Operations Specialist to join a growing team in Lathrop, CA.

This position plays an important role in daily operations, supporting inbound logistics, inventory control, fulfillment, order management, and warehouse operations. The ideal candidate is organized, curious, analytical, and comfortable working in a fast-paced environment where priorities can change quickly.

The successful candidate will have a hands-on, get-it-done attitude , strong problem-solving skills, and the ability to take ownership of projects from start to finish.

Key Responsibilities

• Become a Warehouse Management System (WMS) superuser and assist with training warehouse associates.
• Identify, flag, troubleshoot, and help resolve WMS issues.
• Provide administrative support by updating, maintaining, and monitoring operational data.
• Ensure data accuracy and integrity across applicable systems.
• Create and provide fulfillment productivity reports to monitor efficiency and process improvements.
• Support order management and scheduling for fulfillment teams.
• Assist with inventory reconciliation and investigate inventory discrepancies.
• Communicate inventory issues with the appropriate teams.
• Assist with SKU creation and maintain accurate warehouse inventory locations within the WMS.
• Identify and document process issues requiring short- and long-term solutions.
• Escalate issues through the appropriate channels and assist with implementing solutions.
• Create and maintain SOPs for recurring order and operational issues.
• Participate in continuous process improvement initiatives.
• Provide direction, guidance, and support to teams when needed.
• Make operational decisions and take ownership of assigned projects.
• Work collaboratively with cross-functional teams to support daily operations.

Required Qualifications

• 2-3 years of experience in one or more of the following:
  • Supply Chain
  • Operations
  • Inventory Management
  • Warehouse Data Management
  • Logistics
• Excellent organizational skills and strong attention to detail.
• Strong written and verbal communication skills.
• Hands-on, "get-it-done" mentality.
• Ability to work effectively in a fast-paced environment and meet challenging deadlines.
• Ability to manage multiple projects and priorities simultaneously.
• Strong ownership and accountability for assigned projects.
• Ability to identify problems, evaluate options, develop solutions, and follow projects through completion.
• Comfortable learning and working with different systems and business tools, including Google Docs.
• Intermediate Excel skills , including: * Pivot tables * VLOOKUP formulas * Reporting
• Strong analytical and problem-solving skills.
• Ability to understand why operational problems occur and identify effective solutions.
• Strong attention to detail and commitment to accuracy.
• Ability to work effectively with cross-functional teams.
• Strong sense of ownership, initiative, and willingness to learn.

Desired Qualifications

• Bachelor's degree or equivalent practical experience in Supply Chain, Operations, or a related field.
• Previous WMS/ERP experience is a plus.
• Bilingual English/Spanish is a plus.

Ideal Candidate

We are looking for someone who is:

• Self-motivated and dependable.
• Organized and highly detail-oriented.
• Comfortable working in a fast-paced environment.
• Curious and eager to learn new systems and processes.
• A strong problem solver who takes initiative.
• Comfortable working with data and reports.
• Able to make decisions and take ownership.
• A positive team player who works well with different departments.
• Focused on continuous improvement and finding better ways to accomplish tasks.

Why Join the Team?

This is an opportunity to take on a key role within a growing organization and contribute to operations, inventory, fulfillment, and process improvement. The ideal candidate will have opportunities to learn, develop new skills, and make a direct impact on daily operations.

If you're passionate about operations, logistics, inventory, and continuous improvement , we'd love to hear from you

Company Description

Our goal at Empire Workforce Solutions is to enrich people’s lives by connecting them with meaningful employment. While our reach is nationwide, our recruiters have intimate knowledge of local markets, which allows us to find the ideal pairing of employer and employee.

As a visionary workforce solutions company, Empire understands the critical role work plays in life. We help individuals develop their careers through planning, coaching, training and optimized search and placement. We assist companies small and large to find the people who will take them to the next level and beyond.

At Empire, we believe everyone should be treated royally. Through our knowledge, expertise and state-of-the-art resources, we can help you navigate the complex and often overwhelming task of finding employees, or employment. With our specialty divisions, we have a team that will help you fulfill your needs.

Company Description

Our goal at Empire Workforce Solutions is to enrich people’s lives by connecting them with meaningful employment. While our reach is nationwide, our recruiters have intimate knowledge of local markets, which allows us to find the ideal pairing of employer and employee.

As a visionary workforce solutions company, Empire understands the critical role work plays in life. We help individuals develop their careers through planning, coaching, training and optimized search and placement. We assist companies small and large to find the people who will take them to the next level and beyond.

At Empire, we believe everyone should be treated royally. Through our knowledge, expertise and state-of-the-art resources, we can help you navigate the complex and often overwhelming task of finding employees, or employment. With our specialty divisions, we have a team that will help you fulfill your needs.