OPERATION MANAGER

VigorCare Pediatric Services; Chicago (IL); On-site; USD 80,000 - 120,000; Full time

Job summary

VigorCare Pediatric Services in Chicago seeks an experienced Operation Manager to oversee daily hospital-like pediatric facility operations, ensuring high-quality patient care and staff collaboration.

The role focuses on staffing, budgeting, policy implementation, and performance analysis to drive efficiency, regulatory compliance, and service excellence across all departments within a fast-paced, patient-centered environment.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, or related field.
• Knowledge of healthcare regulations and compliance requirements.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proven track record of driving operational efficiency and process improvement.
• Ability to work in a fast-paced, dynamic environment.
• Proficient in Microsoft Office and other relevant software programs.

Responsibilities

• Oversee and manage all aspects of the facility's operations, including staffing, budgeting, and resource allocation.
• Develop and implement policies and procedures to ensure efficient and effective operations.
• Monitor and analyze performance metrics to identify areas for improvement and implement solutions.
• Collaborate with other department heads to ensure seamless coordination and communication across all departments.
• Ensure compliance with all regulatory and legal requirements.
• Manage and train a team of administrative and support staff to maintain a high level of customer service and patient satisfaction.
• Develop and maintain relationships with external partners and vendors.
• Act as a liaison between upper management and front-line staff to ensure alignment of goals and objectives.
• Participate in strategic planning and decision-making processes to drive growth and success of the organization.

Skills

Leadership

Communication

Regulatory compliance knowledge

Process improvement

Healthcare management

Education

Bachelor's degree in Healthcare Administration, Business Administration, or related field

Tools

Microsoft Office

Job description

We are seeking a highly motivated and experienced Operation Manager to oversee the daily operations of our pediatric healthcare facility. The ideal candidate will have a strong background in healthcare management and a passion for providing exceptional patient care.

Key Responsibilities:

• Oversee and manage all aspects of the facility's operations, including staffing, budgeting, and resource allocation
• Develop and implement policies and procedures to ensure efficient and effective operations
• Monitor and analyze performance metrics to identify areas for improvement and implement solutions
• Collaborate with other department heads to ensure seamless coordination and communication across all departments
• Ensure compliance with all regulatory and legal requirements
• Manage and train a team of administrative and support staff to maintain a high level of customer service and patient satisfaction
• Develop and maintain relationships with external partners and vendors
• Act as a liaison between upper management and front-line staff to ensure alignment of goals and objectives
• Participate in strategic planning and decision-making processes to drive growth and success of the organization

Qualifications:

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field
• Knowledge of healthcare regulations and compliance requirements
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Proven track record of driving operational efficiency and process improvement
• Ability to work in a fast-paced, dynamic environment
• Proficient in Microsoft Office and other relevant software programs