Operating Partner (General Manager), Restaurant

Bolay Fresh Bold Kitchen; West Palm Beach (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Bolay Fresh Bold Kitchen in West Palm Beach, FL seeks an Operating Partner (General Manager) to oversee all restaurant operations, drive guest satisfaction, and ensure staffing and training excellence. You will manage day-to-day finances, lead P&L attention, partner with area leadership on the annual budget, and guide the team toward high standards of cleanliness, product quality, and hospitality.

Strong leadership, coaching, and accountability are essential to achieve sales per guest goals

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum 3 years as salaried manager in full-service casual dining.
• Experience with full-service alcohol serving facility desirable.
• Record of maintaining high standards in cleanliness, sanitation, food quality, and guest satisfaction.
• Demonstrated leadership skills, including coaching, directing, and motivating a team.
• Some exposure to P&L and sales building highly desirable.

Responsibilities

• Oversee every aspect of restaurant operations.
• Ensure excellent guest service that meets or exceeds expectations.
• Ensure adequate staffing to meet guest needs.
• Control day-to-day operations—profit & loss, cash controls, and financial reviews.
• Work with area supervisor to develop annual operating budget and control P&L centers.
• Operate in accordance with company policies and applicable laws.
• Directly impact interviewing, hiring, training, and evaluating employees.
• Manage all shifts, scheduling, and labor planning while upholding standards.
• Maximize table turnover, sales per guest, and sales per hour.
• Promote safe work behaviors and maintain a clean environment.
• Meet P&L and expense goals; follow up on store action plans.
• Prepare quarterly sales projections for area supervisor approval.

Skills

Leadership

Staff coaching

P&L management

Guest service

Budgeting

Scheduling

Education

Bachelor’s degree

Job description

Job 165276 - Operating Partner (General Manager), Restaurant
West Palm Beach, FL

• Oversee every aspect restaurant operations.
• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
• Operating the business in accordance with the company policies and applicable laws.
• Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Maximizing table turnover, sales per guest, and sales per hour.
• Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Meet the restaurant's P&L, and expense goals
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
• Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.

Requirements

• Bachelor’s Degree or equivalent combination of education and experience
• Minimum of 3 years of experience as salaried manager in full service, casual dining
• Experience with full service alcohol serving facility desirable
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Demonstrated leadership skills, including coaching, directing, and motivating a team
• Some exposure to P&L and sales building highly desirable