OpenText Exstream- Software Engineer (HYBRID)

State Farm; Bloomington (IL); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Annual raise and bonus

Healthcare premium coverage

Tuition assistance

401(k) plan with company contributions

Job summary

State Farm is seeking an experienced Software Engineer (OpenText Exstream) for the batch Design & Development team within the Customer Communications suite. You will collaborate across business, infrastructure, and application teams to design, develop, test, and support high-volume communications delivered by mail or online.

The role supports modernization of communication tools and cloud adoption, offering meaningful opportunities to improve customer interactions across insurance and financial

Qualifications

• Prior software engineering and programming experience.
• Experience with OpenText Exstream or similar CCM tools.
• Familiarity with data dictionaries, Exstream driver files, and GitLab schema.
• Experience with code repositories, shared forms, and deployment to testing/production.
• Understanding of output formats (e.g., AFP, PDF).
• Strong knowledge of data structures and data merge techniques.
• Ability to assess impacts on upstream/downstream processes, troubleshooting.
• Awareness of accessibility coding standards.

Responsibilities

• Design, develop, test, and support batch applications using OpenText Exstream tooling.
• Collaborate with business, infrastructure, and applications teams to deliver high-volume customer communications.
• Assist in modernization efforts including adoption of cloud technologies.
• Contribute to quality through design, testing, and knowledge sharing.

Skills

OpenText Exstream

Batch design & development

JavaScript

Python

GitLab & version control

CCM practices

Agile methodologies

Cloud technologies

Communication of technical reqs

Problem solving

Tools

OpenText Exstream

Liquid Office

Content Author

Empower

Communications Designer

XML/XSD

Job description

Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.

Hybrid Work Arrangement: A “Hybrid” position means selected candidates will be assigned to a facility and will spend some time working both in the office and from home. For Enterprise Technology, a hybrid work arrangement will require approximately 40% in-office time each month, beginning in late 2027. HUB LOCATIONS: Bloomington, IL; Richardson, TX; Tempe, AZ; or Dunwoody, GA

SPONSORSHIP: Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Grow Your Skills, Grow Your Potential

Responsibilities

Are you passionate about enhancing customer experiences through innovative solutions? Do you enjoy problem-solving and improving communications? Join our team and help craft the documents customers receive from State Farm!

We’re seeking an experienced Software Engineer (OpenText Exstream) for our batch Design & Development team within the Customer Communications product suite. You’ll collaborate with business, infrastructure, and application teams to design, develop, test, and support batch applications using the OpenText Exstream composition toolset. Our team creates high-volume, customer-facing communications such as policy documents, renewal notices, billing statements, and important notices—delivered by mail or online—while maintaining design and development standards to ensure quality.

This role supports the modernization of our communication tools, including adoption of cloud technologies. You’ll have meaningful opportunities to improve customer interactions across insurance and financial services products.

If you value quality, teamwork, and making an impact, we’d love to hear from you!

Qualifications

We Are Seeking Candidates With:

• Prior software engineering and programming experience
• Experience with composition software, specifically OpenText Exstream or similar tools, including shared components and content import functionality
• Familiarity with data dictionaries, Exstream driver files, and GitLab schema
• Experience with code repositories, shared forms, version control, and deployment of package files to testing and production environments
• Understanding of or experience with different output formats (e.g., AFP, PDF)
• Strong knowledge of data structures (e.g., XSD, XML) and data merge techniques
• Ability to assess impacts on upstream and downstream processes, including troubleshooting
• Awareness of coding standards for accessibility compliance

Additional Skills

• Understanding of Customer Communication Management (CCM) practices
• Understanding of unit testing concepts and frameworks
• Object-oriented programming experience; JavaScript or Python skills
• Experience with additional OpenText Exstream tools (e.g., Liquid Office, Communications Designer, Content Author, Empower)
• Experience with agile development methodologiesExperience with automation and AI technologies
• Collaborative team player who contributes to product decisions
• Eager to learn, adapt, innovate, and share knowledge with others
• Results-driven with a commitment to speed and quality
• Proactive in identifying gaps and taking initiative to address them
• Curious and resourceful, able to research new technologies and solve complex problems creatively
• Strong communicator, able to translate technical requirements into business terms and vice versa
• Agile thinker, comfortable with evolving roles within a team environment

Key Competencies

• Critical Thinking
• Adaptability
• Quality
• Teamwork
• Technical/Functional Expertise

Our Benefits

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $85,000 - $120,000
  • Starting salary will be based on skills, background, and experience
  • High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 15% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!