Opening GM: Guest Experience & Operations Leader

Goop Kitchen

Los Angeles (CA)

On-site

USD 120,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Competitive salary
Bonus potential
Medical, Dental and Vision insurance
Paid time off
401k match
Annual cell phone reimbursement
Employee discount
Opportunity to build and work in a动态和革
Chance to make a meaningful impact

Job summary

goop kitchen is opening a new Culver City location and seeks a General Manager to lead the opening team and oversee daily restaurant operations in Los Angeles. You will partner with the Chef de Cuisine to align front-of-house and back-of-house, set guest experience standards, and drive food safety and service excellence.

You will own scheduling, staffing, costs, and hiring, while coaching a hospitality team to deliver thoughtful, guest-centered service and a strong bottom line.

Qualifications

  • At least 3 years of restaurant leadership experience as a General Manager.
  • Experience in full-service, fast casual or hospitality-driven restaurant environments.
  • Experience owning a restaurant P+L.
  • Food handler card / ServSafe within 30 days of employment.
  • Availability to work evenings, weekends, and holidays as needed.
  • New restaurant opening experience.
  • Bilingual (English/Spanish) a plus.

Responsibilities

  • Own the guest experience with hands-on leadership on the floor to ensure welcomed and cared-for guests.
  • Lead restaurant operations with clear floor deployment and cross-functional collaboration.
  • Drive operational excellence through budgeting, scheduling, and cost management.
  • Own hiring in partnership with leadership for front- and back-of-house roles.
  • Train and develop team members, recognizing performance and handling escalations.
  • Build a culture of care, professionalism and people-first leadership.

Skills

Leadership
Communication
Calm under pressure
Attention to detail
Food safety knowledge
Business acumen

Job description

goop kitchen is opening a new Culver City location and seeks a General Manager to lead the opening team and oversee daily restaurant operations in Los Angeles. You will partner with the Chef de Cuisine to align front-of-house and back-of-house, set guest experience standards, and drive food safety and service excellence.

You will own scheduling, staffing, costs, and hiring, while coaching a hospitality team to deliver thoughtful, guest-centered service and a strong bottom line.

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