Open Systems Storage Engineer-DHA

Social Security Administration; Denver (CO); On-site; USD 140,239 - 182,316; Full time

Job summary

A federal agency is seeking an experienced IT Specialist (OS/SYSADM) to manage Open Systems storage infrastructure. This role requires 52 weeks of specialized experience at GS-13 level or equivalent, emphasizing problem-solving and customer service skills. The ideal candidate will ensure seamless operation of critical services and lead governance activities related to IT infrastructure. Join a dedicated team committed to public service and innovative technology solutions.

Qualifications

• 52 weeks of specialized experience at the GS-13 level.
• Experience managing Open Systems storage infrastructure.
• Advanced Open Systems data storage administration knowledge.

Responsibilities

• Manage implementation of Open Systems storage infrastructure.
• Ensure uninterrupted, 24/7 availability of critical services.
• Lead governance activities for infrastructure and software changes.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

Summary

IT Specialist (OS/SYSADM) Open Systems Storage Engineer positions are being filled through the Office of Personnel Management's delegated Direct Hire Authority and are open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees will receive new civil service appointments. Under the Direct Hire Authority, Veterans Preference and the "Rule of Many" do not apply. Click "Apply" to view all locations.

Duties

This announcement serves as public notice. Applications submitted will be placed into a pool and remain on file for up to 6 months after the closing date of the announcement. Applicants may not receive notifications of referral status until the full 6‑month eligibility period has elapsed. Applications may also be gathered from additional recruitment sources and added to the pool created by this announcement.

Qualifications

Resumes exceeding two pages in length will not be considered. Please visit the new resume guidance for more information. Applicants must qualify for the series and grade of the posted position. Experience must be IT related and may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification). The resume must provide sufficient experience, education, knowledge, skills, abilities, and proficiency to perform the specific duties of the position. To qualify for the 2210 IT Specialist series, applicants must demonstrate the following competencies:

• Attention to Detail – thoroughness and conscientiousness when performing work.
• Customer Service – works with clients and customers to assess needs, provide information or assistance, resolve problems, and ensures quality service.
• Oral Communication – effectively expresses information, makes clear presentations, listens, and responds appropriately.
• Problem Solving – identifies problems, evaluates alternatives, and makes recommendations.

Applicants must have 52 weeks of specialized experience at the GS‑13 level (or equivalent) in work that involves managing the implementation of Open Systems storage infrastructure, advanced Open Systems data storage administration, Open Systems storage maintenance, and Open Systems storage operations. This experience must be explicitly documented elsewhere in the resume; otherwise the applicant will be disqualified from further consideration.

Additional Information

See announcement cutoff dates below under How to Apply. The Social Security Administration's technology team plays a vital role in supporting the agency's mission to serve millions of Americans. We are responsible for the strategic planning, implementation, operation, and maintenance of the agency's computer systems and enterprise information technology infrastructure. Our team is dedicated to designing, building, testing, and delivering innovative technology solutions that ensure uninterrupted, 24/7 availability of critical services to the public. Our technology environment is robust and dynamic, spanning agency data centers and hybrid cloud platforms. We provide continuous operations management for essential applications, maintain and monitor all computer storage, network assets, and technology services, and ensure seamless, high‑performance delivery for key workloads such as online services, Social Security number verification, and secure data exchanges. We also lead governance activities for infrastructure and software change management, capacity planning, and performance testing, guaranteeing a highly available and resilient environment. We are committed to leveraging Artificial Intelligence and emerging technologies to optimize processes, enhance system efficiency, and improve the experience for both users and employees. With multiple specialized divisions, a central operations center, and regional service support centers, our team delivers comprehensive support and exceptional customer service to agency employees, state partners, and industry collaborators. If you are passionate about technology, innovation, and public service, we invite you to join our dedicated team and help shape the future of digital government services. Some positions are bargaining unit positions represented by the American Federation of Government Employees (AFGE).

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.

As a condition of employment for accepting this position, you may be required to serve a 1‑year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider the following:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government;
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Salary Range Information: Denver, CO - $140,239 - $182,316; Durham, NC - $131,342 - $170,750; Woodlawn, MD/Urbana, MD - $143,913 - 187,093; Wilkes/Barre, PA - $125,776 - 163,514.

Do you have a desire to help SSA manage its Social Security programs? Analyze and solve problems? Help and advise millions of retired and disabled individuals? Work on a team to make a difference in people's lives and your own? Join SSA, one of the Best Places to Work in the Federal Government!