Mainframe/CICS Engineer -- DHA

Social Security Administration

Woodlawn (MD)

On-site

USD 80,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Recruitment incentive may be authorized

Job summary

A government agency is seeking an IT Specialist to support its technology team, focusing on complex enterprise systems. The role involves designing, implementing, and troubleshooting IT solutions that ensure continuous access to critical services for the public. Ideal candidates should demonstrate specialized IT experience, including tasks related to CICS and DB2. This position is open to all U.S. citizens, emphasizing the agency's commitment to technological innovation and public service.

Qualifications

Experience must be IT related and can include paid or unpaid duties.
Must have 52 weeks of specialized experience at or equivalent to the GS-13 level.
Experience in supporting, designing, implementing, and troubleshooting complex enterprise systems in CICS, MQ, and DB2.

Responsibilities

Support design and operations of technology solutions.
Ensure 24/7 availability of essential services.
Manage governance for infrastructure and software changes.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

Summary

IT Specialist positions are being filled through the Office of Personnel Management’s delegated Direct Hire Authority and are open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would, therefore, be given new appointments. Under the Direct Hire Authority, Veterans Preference and the “Rule of Many” do not apply.

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Duties

This announcement serves as public notice. Applications submitted will be placed into a pool and will remain on file for selection as positions become available. Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6‑month eligibility period has elapsed. Positions filled from this pool will be placed into roles where Artificial Intelligence duties occupy the majority of the work performed.

Qualifications

Resumes exceeding two pages in length will not be considered. Please visit the new resume guidance for more information. READ ALL SECTIONS OF THIS ANNOUNCEMENT IN THEIR ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION. To qualify for the 2210 IT Specialist series, you must demonstrate the following competencies. Experience must be IT related but may be demonstrated by paid or unpaid duties and/or completion of specific, intensive training (for example, IT certification), as appropriate.

Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
Customer Service: Works with clients and customers (any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; and is committed to providing quality products and services.
Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition, to qualify for this GS‑14 position you must have at least 52 weeks of specialized experience at or equivalent to the GS‑13 level or above, which is in or related to the work of the position to be filled, that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such experience must primarily consist of supporting, designing, implementing, and troubleshooting complex enterprise systems in CICS, MQ, and DB2. PLEASE NOTE: Specialized Experience is REQUIRED and must be explicitly documented or described in your resume or you will be disqualified from further consideration. Qualification standards and additional information for this position can be found at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/.

Education

This position does not have an educational requirement. Education cannot be substituted for Specialized Experience.

Additional Information

The Social Security Administration’s technology team plays a vital role in supporting the agency’s mission to serve millions of Americans. We are responsible for the strategic planning, implementation, operation, and maintenance of the agency’s computer systems and enterprise information technology infrastructure. Our team is dedicated to designing, building, testing, and delivering innovative technology solutions that ensure uninterrupted, 24/7 availability of critical services to the public. Our technology environment is robust and dynamic, spanning agency data centers and hybrid cloud platforms. We provide continuous operations management for essential applications, maintain and monitor all computer storage, network assets, and technology services, and ensure seamless, high-performance delivery for key workloads such as online services, Social Security number verification, and secure data exchanges. We also lead governance activities for infrastructure and software change management, capacity planning, and performance testing, guaranteeing a highly available and resilient environment. We are committed to leveraging Artificial Intelligence and emerging technologies to optimize processes, enhance system efficiency, and improve the experience for both users and employees. With multiple specialized divisions, a central operations center, and regional service support centers, our team delivers comprehensive support and exceptional customer service to agency employees, state partners, and industry collaborators. If you are passionate about technology, innovation, and public service, we invite you to join our dedicated team and help shape the future of digital government services.
Recruitment incentive may be authorized. Additional selections may be made for this vacancy six months from the closing date of this announcement. This Direct Hire announcement may be used to fill the same or similar position in another office.

Selective Service: If you are a male born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt under the Selective Service Law. See www.sss.gov. As a condition of employment, you may be required to serve a 1‑year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

your performance and conduct;
the needs and interests of the agency;
whether your continued employment would advance organizational goals of the agency or the Government;
whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. You may be required to file OGE form 450, Confidential Financial Disclosure Report, in accordance with 5 CFR section 2634, subpart i.

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