Mainframe Storage Engineer -- DHA

Social Security Administration; Denver (CO); On-site; USD 90,000 - 110,000; Full time

Job summary

A government agency is seeking an IT Specialist to manage technology solutions involving Artificial Intelligence. This role requires substantial experience in managing mainframe storage infrastructure and is open to all U.S. citizens. Responsibilities include ensuring 24/7 availability of services and conducting performance testing. Candidates will undergo a one-year probationary period, and there is no educational requirement for this position. Strong competencies in attention to detail, customer service, and problem-solving are essential.

Qualifications

• Experience managing mainframe storage infrastructure at or above GS-13 level.
• Ability to engage effectively with clients to assess needs.
• Clear presentation of information and responding appropriately.

Responsibilities

• Manage IT infrastructure and ensure 24/7 availability of services.
• Design and deliver innovative technology solutions.
• Conduct operations management, capacity planning, and performance testing.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

Summary

IT Specialist positions are being filled through the Office of Personnel Management's delegated Direct Hire Authority, open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees will receive new appointments. Under the Direct Hire Authority, Veterans Preference and the "Rule of Many" do not apply.

Duties

This announcement serves as public notice. Applications will be placed in a pool and remain on file for selection as positions become available. Vacancies may be filled for up to 6 months after the closing date. Applicants will not receive referral status notifications until the 6‑month period has elapsed. Positions filled from this pool will involve primarily Artificial Intelligence duties.

Qualifications

Resumes exceeding two pages will not be considered. To qualify for the 2210 IT Specialist series, you must demonstrate the following competencies. Experience may be demonstrated through paid or unpaid duties or specific training such as IT certification.

• Attention to Detail – Thorough and conscientious.
• Customer Service – Engages with clients and customers to assess needs and provide assistance.
• Oral Communication – Clearly presents information, listens, and responds appropriately.
• Problem Solving – Identifies problems, evaluates alternatives, and makes recommendations.

For the GS‑14 level you must have at least 52 weeks of specialized experience at or above the GS‑13 level in or related to this work. Experience must primarily involve managing mainframe storage infrastructure, advanced mainframe data storage administration, mainframe storage maintenance, and mainframe storage operations.

Education

This position does not have an educational requirement. Education cannot be substituted for specialized experience.

Additional Information

The SSA technology team supports the agency’s mission by managing computer systems and enterprise IT infrastructure. The team designs, builds, tests, and delivers innovative technology solutions to ensure uninterrupted, 24/7 availability of critical services. Operations management, capacity planning, and performance testing are conducted to maintain a highly available environment. The team leverages Artificial Intelligence and emerging technologies to improve service delivery for agency employees, partners, and the public. Candidates will be required to complete a 1‑year probationary period during which performance will be evaluated.

Selective Service: If you are a male born after December 31, 1959, you must certify registration or exemption. Form 450, Confidential Financial Disclosure Report, may be required.