Open Records Technician

Cobb County Government; Marietta (GA); On-site; USD 40,000 - 52,000; Full time

Job summary

Cobb County Government is seeking a detail-oriented Records Clerk to manage public records requests, perform data entry, and ensure compliance with open records laws. The role involves reviewing, redacting, and releasing information while maintaining accurate logs and confidential data protections.

The position supports the Cobb County Police Central Records Unit, handling filing, inquiries, and standard processing tasks. A high school diploma or GED with related experience is required.

Qualifications

• High school diploma or GED; supplemented by one year of experience in records management, public records processing, or administrative roles.
• Knowledge of state and federal open records laws (e.g., FOIA) desirable.

Responsibilities

• Receive, log, and track public records requests in a centralized system.
• Review requests to determine the scope and applicability of open records laws.
• Gather and organize requested records from relevant departments or databases.
• Review records for confidential or protected information and ensure redactions before release.
• Collaborate with legal counsel to ensure compliance with open records laws.
• Communicate with requestors regarding status, scope, and costs of requests.
• Maintain an organized records system and document status from initiation to completion.
• Maintain retention schedules and dispose of or archive records per guidelines.
• Prepare regular reports on open records activities, metrics, and compliance.
• Respond to inquiries regarding open records policies and procedures.
• Support digitization and general records management activities.
• Perform other related duties as assigned.

Skills

Data entry

Proofreading

Phone handling

Education

High school diploma or GED

Job description

This position is responsible for managing and processing public records requests in compliance with applicable open records laws and organizational policies. This role involves reviewing, redacting, and releasing requested information while ensuring accuracy, confidentiality, and legal compliance. The technician also maintains detailed records of requests and correspondence to support organizational transparency and accountability.

This position has schedule expectations ofMonday – Friday, 8am-6pm andapplies to the Cobb County Police Central Records Unit. This role will mainly consists of data entry, filing, answering phone calls and processing open records request.

A Data Entry and Proofreading assessment will be required for this position. Details for the assessment will be sent via email after the closing date of this job announcement for applications received that successfully meet the minimum qualifications. The assessment will close on November 13, 2026, at 11:59 pm.Receive, log, and track public records requests in a centralized system.

Review requests to determine the scope and applicability of open records laws.

Gather and organize requested records from relevant departments or databases.

Review records for confidential, exempt, or protected information (e.g., personal data, law enforcement-sensitive details, etc.) and ensure appropriate redactions are made before release.

Collaborate with legal counsel to ensure compliance with open records laws and regulations.

Communicate with requestors regarding the status, scope, and costs associated with their requests.

Maintain an organized and accurate records system for all received requests, including tracking and documenting the status of requests from initiation to completion.

Maintain records retention schedules and ensure records are disposed of or archived according to departmental guidelines and legal requirements.

Prepare regular reports on open records activities, metrics, and compliance.

Respond to internal and external inquiries regarding open records policies and procedures.

Support general records management activities, including archiving and digitization efforts.

Perform other related duties as assigned.

Minimum Qualifications

High school diploma or GED; supplemented by one year of experience in records management, public records processing, or administrative roles.
Knowledge of state and federal open records laws (e.g., FOIA, local statutes) desirable.

Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements

Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors

Essential functions are regularly performed without exposure to adverse environmental conditions.

EEO Statement

Cobb County Government is proud to be an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, color, national origin, sex, religion, age, disability, or any other legally protected status.