Open Enrollment Manager

Texas-State-Technical-College; Abilene (TX); On-site; USD 65,000 - 68,000; Full time

Job summary

Texas State Technical College seeks an Open Enrollment Manager to grow its lifelong learning portfolio and expand access to open enrollment programs across a regional footprint.

You will build partnerships with community organizations, workforce partners, and government agencies to create sustainable student pipelines and drive enrollment growth, revenue, and program effectiveness. This role supports TSTC’s mission to place Texans in great-paying jobs.

Qualifications

• Associate’s degree in Business Administration, Marketing, Workforce Development, or related field.
• 4 years of business development, strategic account management, or workforce solutions experience.
• 3 years of budget, project management, and evaluation methods experience.

Responsibilities

• Manage a regional portfolio of open enrollment programs with accountability for enrollment growth, revenue generation, financial performance, program effectiveness, and job placement outcomes.
• Develop and manage relationships with community-based organizations, nonprofit organizations, government agencies, workforce development entities, and other referral partners to create sustainable student pipelines.
• Analyze local and regional workforce needs, labor market trends, employer demand, student interests, and industry developments to identify opportunities for portfolio growth.
• Collaborate with marketing, recruitment, and institutional partners to develop and execute outreach and enrollment strategies that increase participation and expand awareness of Open Enrollment programs.
• Coordinate enrollment targets, class frequency, instructional resources, facilities, and scheduling requirements across campuses.
• Maintain accurate information in CRM and institutional systems to support partnership management, enrollment forecasting, program performance, and reporting.
• Apply critical thinking to resolve issues, identify opportunities for improvement, and strengthen portfolio performance and student outcomes.

Skills

Open enrollment programs

Community partnerships

Labor market analysis

Enrollment & revenue analysis

Outreach strategies

Funding opportunities

Communication skills

Program management

Education

Associate degree

Bachelor’s degree preferred

Job description

Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met.

Job Description

The Open Enrollment Manager is responsible for growing Texas State Technical College's lifelong learning portfolio within an assigned campus, service area, or region. This position develops and manages relationships with community-based organizations, nonprofit organizations, government agencies, workforce development entities, and other referral partners to create sustainable student pipelines, expand access to skills training, and increase awareness and participation in open enrollment programs. The role independently manages a portfolio of open enrollment offerings with accountability for enrollment growth, revenue, financial performance, program effectiveness, and job placement outcomes. Through workforce development expertise, market analysis, partnership development, and sound business judgment, the Open Enrollment Manager identifies opportunities to strengthen and expand the program portfolio while supporting TSTC’s mission of placing more Texans in great-paying jobs.

Essential Functions

The employee will demonstrate TSTC's Core Values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and members of the community.

Open Enrollment Portfolio Management

Manages a regional portfolio of open enrollment programs with accountability for enrollment growth, revenue generation, financial performance, program effectiveness, and job placement outcomes. Evaluates portfolio performance and recommends new, expanded, modified, or discontinued offerings based on labor market demand, student interest, financial performance, and student outcomes. Maintains awareness of emerging technologies, evolving industry practices, and future technician skill requirements to identify learning opportunities that respond to changing workforce and learner needs.

Partnership Development & Student Pipelines

Develops and manages relationships with community-based organizations, nonprofit organizations, government agencies, workforce development entities, and other referral partners to create sustainable student pipelines and expand access to open enrollment programs. Identifies partnership opportunities that support student recruitment, enrollment, completion, and employment outcomes. Represents TSTC at community events, workforce meetings, partner engagements, and regional or statewide initiatives to strengthen relationships and expand program awareness.

Market Analysis & Portfolio Growth

Analyzes local and regional workforce needs, labor market trends, employer demand, student interests, and industry developments to identify opportunities for portfolio growth. Recommends new and expanded open enrollment offerings based on demonstrated market need, financial viability, and alignment with TSTC’s workforce mission. Partners with institutional stakeholders to evaluate program opportunities, support implementation, and identify appropriate pathways between noncredit and credit programs.

Enrollment, Outreach & Student Access

Collaborates with marketing, recruitment, and institutional partners to develop and execute outreach and enrollment strategies that increase participation, strengthen student pipelines, and expand awareness of Open Enrollment programs. Works with internal partners, government agencies, nonprofit organizations, and other stakeholders to identify scholarships, sponsorships, grants, and other funding opportunities that reduce financial barriers to participation. Uses partnership and enrollment information to identify opportunities to improve student access and support successful program participation.

Program Coordination & Operational Readiness

Collaborates to support the planning, scheduling, and operational readiness of open enrollment offerings, including enrollment targets, class frequency, instructional resources, facilities, and scheduling requirements. Communicates portfolio priorities and anticipated demand to support effective resource planning and program delivery. Coordinates across campuses and departments to support consistent execution of open enrollment initiatives and achievement of shared enrollment, workforce development, and student success objectives.

Performance Analytics & Continuous Improvement

Maintains accurate and timely information in customer relationship management, project tracking, and institutional systems to support partnership management, enrollment pipelines, forecasting, program performance, and institutional reporting. Analyzes enrollment, revenue, financial performance, student outcomes, job placement, and other key performance indicators to evaluate portfolio effectiveness and inform recommendations. Applies critical and creative thinking to resolve complex issues, identify opportunities for improvement, and strengthen portfolio performance and student outcomes.

Education & Experience

Minimum Qualifications

• Associate’s degree in Business Administration, Marketing, Workforce Development, or a related field.
• 4 years of business development, strategic account management, or workforce solutions experience.
• 3 years of required experience with managing budgets, comprehensive projects, and knowledge of evaluation methods.

Preferred Qualifications

• Bachelor’s degree in Business Administration, Marketing, Workforce Development, or a related field.
• Experience developing continuing education, workforce training, or other open enrollment programs.
• Experience developing community partnerships, student recruitment pipelines, workforce initiatives, or revenue‑generating educational programs.
• Relevant experience may be considered in lieu of a degree, except in cases where a specific degree is required to meet accreditation standards, licensure requirements, or other legislative or regulatory obligations. This includes, but is not limited to, certain faculty positions and staff roles governed by state or federal educational mandates.

Skills & Abilities

• Ability to develop and manage open enrollment programs and regional program portfolios.
• Ability to develop community partnerships and sustainable student referral pipelines.
• Ability to analyze labor market trends, student demand, and program performance to identify growth opportunities.
• Ability to evaluate enrollment, revenue, financial performance, and student outcomes.
• Ability to develop outreach and enrollment strategies that increase program participation.
• Ability to identify funding opportunities that expand student access to workforce training.
• Strong written and verbal communication skills with the ability to influence stakeholders and build partnerships.
• Ability to manage multiple programs, partnerships, projects, and priorities simultaneously.

Core Competencies

• Relationship Building Builds and maintains productive relationships with community organizations, government agencies, workforce partners, and institutional stakeholders. Uses consistent engagement and follow‑through to strengthen partnerships, develop student pipelines, and advance workforce development opportunities.
• Self-Direction & Initiative Works independently with a high degree of initiative and professional judgment. Proactively identifies program and partnership opportunities, advances portfolio priorities, and progresses work with minimal oversight while maintaining accountability for established objectives.
• Financial Management Applies financial management principles to evaluate program performance, revenue, financial viability, and resource considerations. Uses financial information to support portfolio recommendations and sustainable program growth.
• Analytical Thinking Applies analytical skills to evaluate labor market conditions, student demand, enrollment trends, financial performance, and program outcomes. Uses relevant information to identify opportunities, develop recommendations, and support informed portfolio decisions.
• Customer Service & Teamwork Maintains a strong service orientation while collaborating with students, community partners, ATS teams, marketing, and institutional stakeholders. Builds productive relationships and coordinates effectively across functions to support student access, program success, and workforce development objectives.
• Effective Communication Communicates clearly and professionally with internal and external stakeholders. Effectively presents program opportunities, performance information, recommendations, and partnership needs to support informed decisions and productive relationships.
• Adaptability & Flexibility Adjusts effectively to changing workforce demands, learner needs, market conditions, program performance, and institutional priorities. Maintains effectiveness while managing multiple programs and partnerships and adapting portfolio strategies to evolving circumstances.

Extra Duties Statement

This job description outlines the general responsibilities and expectations of the role. It is not intended to include every task or responsibility. Additional duties may be assigned by leadership as needed. This position is classified under Fair Labor Standard Act (FLSA) as exempt and operates in a professional and instructional environment that may include campus offices, classrooms, or lab settings. TSTC will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position. TSTC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, genetic information, or veteran status. The role may require movement across campus, participation in meetings, and engagement with faculty, staff, and students to support institutional goals. Work is primarily performed in an office or academic environment using standard technology and communication tools. These activities can be performed with or without reasonable accommodation to support the essential functions of the role.

Target Hiring Range for the position is $64,525.03 - $67,500

The final salary offer will be determined based on the candidate's qualifications and experience.

Equal Opportunity Employer

Equal Opportunity Employer Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination.

TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.

Background Checks

A criminal history background check will be required for the finalist(s) under consideration for this position.

TSTC is the only state-supported technical college system in Texas. TSTC's statewide role and mission is to efficiently and effectively help Texas meet the high-tech challenges of today's global economy, in partnership with business and industry, government agencies, and other educational institutions.

Information Report

TSTC publishes the Annual Security Report (ASR), which includes the Annual Fire Safety Report (AFSR), to ensure that essential information about campus safety is readily accessible. This report includes data on crimes and fire incidents from the past three calendar years, outlining safety measures, reporting protocols, and emergency response plans. It also highlights crime prevention programs and support resources available to the campus community. These reports underscore TSTC's commitment to fostering a safe and informed environment for all students, employees, and visitors. For more information, the report is available on the Clery Act Information page of the TSTC website at tstc.edu/cleryact, and physical paper copies can be requested from the TSTC Police Department or by calling 254-867-3690 .