Onsite Visitor Education & Engagement Supervisor

BOF The Barack Obama Foundation; United States; Sur place; USD 79 000 - 99 000; Plein temps

Résumé du poste

The Obama Foundation seeks a Supervisor of Visitor Education & Engagement to lead public-facing staff across museum and campus spaces, ensuring an engaging, inclusive guest experience in alignment with the Foundation's mission.

You will work with the Manager of Visitor Education & Engagement to coordinate tours, exhibit narratives, and campus programming while maintaining workflows, training staff, and supporting accessibility and multi-modal learning styles.

Qualifications

• Public speaking and/or team leadership across multiple audiences.
• Experience in a public-facing role with accountability for mission-oriented goals in a fast-paced environment.
• Interest or knowledge of history, social science, political science, community engagement, or related fields is a plus.
• Commitment to an inclusive, accessible and diverse work environment; ideally experience leading this in a customer-centered space, cultural institution, or educational setting.
• Flexibility of hours including early mornings, late nights, weekends, and holidays across campus in both indoor and outdoor environments.
• Ability to work out of the Obama Presidential Center in Jackson Park.

Responsabilités

• Day-to-day shift leadership of public-facing staff in Museum and campus spaces, promoting an inclusive and welcoming environment aligned with Obama Presidential Center mission and goals.
• Work closely with the Manager of Visitor Education & Engagement to ensure guests receive a world-class experience throughout Museum exhibits and spaces across the campus.
• Oversee a fast-paced work environment including tours, exhibit narratives, and guides.
• Collaborate with internal teams to maintain a working knowledge of Museum programming and displays to communicate up-to-date information in delegating tasks and facilitating storytelling with public-facing staff.
• Serve as a tour guide or interpretive staff, as needed.
• Model and facilitate integration of inclusivity, accessibility, and multi-modal learning styles into tours and interpretive practices.
• Perform other duties as assigned.

Description du poste

The Obama Foundation seeks a Supervisor of Visitor Education & Engagement to lead public-facing staff across museum and campus spaces, ensuring an engaging, inclusive guest experience in alignment with the Foundation's mission.

You will work with the Manager of Visitor Education & Engagement to coordinate tours, exhibit narratives, and campus programming while maintaining workflows, training staff, and supporting accessibility and multi-modal learning styles.