Onsite Vehicle Operations Associate

JSM Consulting Inc.; Philadelphia (Philadelphia County); On-site; USD 30,000 - 45,000; Full time

Job summary

JSM Consulting Inc. is seeking a motivated individual for a customer service role in vehicle processing. You will provide on-site operational support, assisting customers with the rental process and preparing vehicles for drivers.

The ideal candidate is outgoing and detail-oriented, with at least one year of customer service experience. A valid driver's license is required. Join us in delivering excellent service and maintaining our operational standards.

Qualifications

• 1+ year of experience in an in‑person customer service role such as retail, technical support or hospitality.
• Valid, unrestricted driver's license and satisfactory driving record.
• Ability to follow instructions and work independently.

Responsibilities

• Assist customers with the rental process, including check‑in, vehicle assignment, and rental return.
• Prepare rental vehicles for drivers by cleaning, fueling, and conducting inspections.
• Maintain the company's service standards when interacting with drivers.

Skills

Customer service

Problem-solving

Communication skills

Detail-oriented

Ability to work independently

Job description

JSM Consulting Inc. is seeking a motivated individual for a customer service role in vehicle processing. You will provide on-site operational support, assisting customers with the rental process and preparing vehicles for drivers.

The ideal candidate is outgoing and detail-oriented, with at least one year of customer service experience. A valid driver's license is required. Join us in delivering excellent service and maintaining our operational standards.