Onsite TV Production Tech Support Specialist

STAND 8 Technology Consulting; New York (NY); On-site; USD 44,083 - 48,216; Full time

Benefits offered by this job

Medical coverage through Anthem

401(k) retirement savings plan

Company-paid Employee Assistance Program

Job summary

A leading IT solutions provider is seeking a TV Production Support Analyst to provide onsite technical support for live television production environments in New York City, specifically for Saturday Night Live. The role demands strong troubleshooting skills and experience in both Apple and Windows ecosystems. You will collaborate with production staff and ensure seamless operations in fast-paced settings. The compensation ranges from $32 to $35 per hour, reflecting the successful candidate's skills and experience.

Qualifications

• 2+ years experience supporting Windows and Mac.
• 2+ years network troubleshooting.
• Strong knowledge of collaboration tools.

Responsibilities

• Deliver hands-on technical support for end-user devices.
• Provide guidance and troubleshooting to production staff.
• Collaborate with internal technology teams.

Skills

Troubleshooting skills

Experience in Apple and Windows ecosystems

Customer-focused attitude

Strong problem-solving skills

Ability to thrive in a fast-paced environment

Tools

Collaboration tools (MS Teams, Zoom)

MS Office Suite

Video conferencing platforms (Cisco Telepresence)

Job description

A leading IT solutions provider is seeking a TV Production Support Analyst to provide onsite technical support for live television production environments in New York City, specifically for Saturday Night Live. The role demands strong troubleshooting skills and experience in both Apple and Windows ecosystems. You will collaborate with production staff and ensure seamless operations in fast-paced settings. The compensation ranges from $32 to $35 per hour, reflecting the successful candidate's skills and experience.