Onsite TurboTax Retail Tax Advisor & Community Builder

Jobtome; Maywood (WV); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

401(k) Savings Plan with company match

Paid sick time

Employee Stock Purchase Plan

E&O Insurance by Intuit

Employee Assistance Program

TurboTax product discounts

Marketing support opportunities

Job summary

Intuit is hiring TurboTax Retail Experts to work on-site at TurboTax Retail or Flagship locations across the United States. You will deliver full-service tax return preparation, tax advice, and software support while building relationships with local clients.

Role emphasizes community engagement, local marketing participation, and a high standard of customer experience in a fast-paced retail environment. Evening/weekend availability and a front-facing position are expected.

Qualifications

• Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred.
• Have an active PTIN as required by law to file taxes.
• Must possess or be able to obtain related State licenses, certificates, permits, or bonds.
• Minimum of 3 years of paid experience filing 30+ federal/state individual 1040 returns per tax season with professional software.
• Familiarity with Circular 230.
• Comfortable working onsite 20+ hours/week, Sunday–Saturday; hours may scale up.
• Interest in building local and online presence as a TurboTax Expert.
• Bilingual English/Spanish is a plus.
• Experience in holistic tax advisory beyond filing.

Responsibilities

• Provide hands-on tax advice and complete preparation services for TurboTax customers, handling simple to complex tax situations.
• Lead discovery sessions and tax reviews to uncover deductions and plan for future.
• Deliver tax solutions using government sites, tools, and team expertise in accessible language.
• Create exceptional customer experiences, helping clients reach financial goals.
• Build long-term relationships and expand local client base with marketing support.

Skills

EA/CPA license

PTIN active

State licenses

3+ years tax returns

Circular 230

Onsite work

Bilingual (EN/ES)

Tax advisory experience

Uniform wear

Job description

Intuit is hiring TurboTax Retail Experts to work on-site at TurboTax Retail or Flagship locations across the United States. You will deliver full-service tax return preparation, tax advice, and software support while building relationships with local clients.

Role emphasizes community engagement, local marketing participation, and a high standard of customer experience in a fast-paced retail environment. Evening/weekend availability and a front-facing position are expected.