Onsite Trade Compliance Coordinator | Global Logistics

FreightPath, Inc.; Northern (KY); Hybrid; USD 52,000 - 75,000; Full time

Benefits offered by this job

Paid Vacation, Holiday, Sick Time

Health Plan: Medical, Prescription, D

Life and Long Term DisabilityInsurance

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Training and Education Program

Job summary

Expeditors is seeking a Trade Compliance Coordinator (Customer Onsite) to support efficient movement of goods worldwide. The position is onsite in Kentucky, focusing on compliance with import/export rules and handling administrative duties while liaising with customers, freight forwarders, and customs officers.

The role emphasizes strong communication, attention to detail, and timely issue resolution within a global logistics leader.

Qualifications

• Bachelor's degree or equivalent working experience.
• 1-3 years related experience in customs compliance operations, import or export operations preferred.
• Understanding of international trade and customs regulations, incoterms and impacts to supply chain.
• Knowledge of international air, and ocean transport logistics processes.
• Excellent customer service skills, including negotiation, ability to listen and communicate clearly to obtain positive results.
• Self-starter with ability to triage and prioritize tasks in a fast-paced environment.

Responsibilities

• Build customer relationship and provide excellent customer service, understanding their needs and goals
• Identify and address issues that may impact customer satisfaction and work on solutions to improve the overall customer experience
• Monitor and manage ticketing system for customs compliance requests and resolve quickly
• Monitor compliance at all times to ensure 100% adherence to laws, regulations, corporate policy, customer policies and requirements
• Verify and review shipping documents and commercial invoices received for import and export customs purposes are compliant and correct for approval
• Facilitate information gathering and evaluate import and export restrictions and customs compliance regulatory requirements related to industry and impacts to supply chain
• Proactively further regional matter expertise and communicate with the teams to ensure continuous awareness and understanding of policies and regulations
• Advise customers on import and export restrictions and customs related matters
• Responsible for daily tracking of operational metrics and meeting SLAs
• Quickly escape issues and keep management up-to-date with work orders and other items as needed
• Identify gaps in current processes and procedures and suggest opportunities for improvement
• Keep up to date on all regulatory requirements and procedures governing the import and export of goods, other government agency requirements, export controls and prohibited and restricted goods, data analytics, emerging tools, and best practices and proactively apply new knowledge to improve processes
• Support the execution of projects and drive and execute assigned individually owned projects, as needed.
• Support the implementation of new business initiatives and their smooth transition between the involved Compliance Teams.
• Own the documentation and tracking of project issues, action items and send follow-up as necessary to ensure project activities are completed.

Skills

Customer service

Communication

Negotiation

Time management

Attention to detail

Multi-tasking

Education

Bachelor's degree or equivalent

Job description

Expeditors is seeking a Trade Compliance Coordinator (Customer Onsite) to support efficient movement of goods worldwide. The position is onsite in Kentucky, focusing on compliance with import/export rules and handling administrative duties while liaising with customers, freight forwarders, and customs officers.

The role emphasizes strong communication, attention to detail, and timely issue resolution within a global logistics leader.